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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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July 14, 2020

Went in for my routine oil change but ended up needing an alignment and new tire. Mariela and Patrick were super helpful and friendly! GREAT customer service!! More

by queenofthejs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez, Patrick Evans
Jul 16, 2020 -

Bill Dickason Chevrolet Buick responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 09, 2020

Quick, easy, painless, and friendly!!! They kept me informed on all progress and problems. Brady, service tech, went out of his way to explain the necessary repairs. More

by Cody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brady, Mariela Hernandez
Jul 12, 2020 -

Bill Dickason Chevrolet Buick responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mckaig Chevrolet Buick. We do hope we can be of assistance in the future. Take care!

July 06, 2020

Quick and awesome service, very nice people, waiting area was nice and clean. Will definitely recommend to others and come back to for my next service date. More

by Alley93
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jul 09, 2020 -

Bill Dickason Chevrolet Buick responded

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2020

Working with Patrick has been the easiest service center experience I've had. I can trust him with providing me the exact services my vehicle needs. Thanks again to him and McKaig for making this an easy ca More

by rodrigovilleda27
Recommend Dealer
Yes
Employees Worked With
Brady, Patrick Evans
Jul 03, 2020 -

Bill Dickason Chevrolet Buick responded

Our team is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case with Patrick and Brady. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

July 02, 2020

Upon my arrival, I was greeted with a smile. My service was performed at the scheduled time. Staff was friendly and professional and the waiting area was clean and comfortable. Overall a very pleasant ex More

by Bilcol
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Patrick Evans
Jul 06, 2020 -

Bill Dickason Chevrolet Buick responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!

July 01, 2020

Very helpful got the job done in speedy time I will be returning to McKaig Chevrolet to purchase next vehicle I appreciate your help thank you More

by Jls
Recommend Dealer
Yes
Employees Worked With
Tyler, Mariela Hernandez, Patrick Evans
Jul 03, 2020 -

Bill Dickason Chevrolet Buick responded

It is great to hear that your service was completed quickly and to your satisfaction. We are always more than happy to assist you if anything else comes up. Safe travels!

June 30, 2020

Mariela provided A-1 customer service! I'm very pleased with her friendly service and smile! I'll keep coming back to have my vehicle serviced at McKaig! More

by Willie.coasteriii
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jul 03, 2020 -

Bill Dickason Chevrolet Buick responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

June 30, 2020

I have taken my care to this dealership in several occasions and every time I leave with satisfaction and it’s all thanks to the people you first see when you walk in (Patrick Evans, Chris Williams, M More

by Bryk23
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Patrick Evans
Jul 03, 2020 -

Bill Dickason Chevrolet Buick responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

June 29, 2020

We got our car from here and they got us a really good deal and we live our car, they have very good service and always get everything done great More

by Emily
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
June 26, 2020

Mariela was so sweet and got me taken care of today at my service appointment! I will be back next time and for all my future services! More

by JTramel
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jun 29, 2020 -

Bill Dickason Chevrolet Buick responded

Hi there, thank you so much for sharing your positive feedback about your visit! We're glad Mariela could help! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

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