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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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February 06, 2018

The best all around Get asked as soon as you walk in, may we help you?. Everyone is so friendly and helpful. Every employee no matter what department speaks to you and mo More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Feb 13, 2018 -

Bill Dickason Chevrolet Buick responded

This is what we love to hear! Thank you for your business and for letting others know about Kim and your McKaig experience. Sincerely, Your For The People Service Solutions Team at McKaig Chevrolet Buick Gladewater, TX 75647 Antique Capital of East Texas

February 05, 2018

Awesome I am always treated like the only guest in the building . Kimberly was very courteous and made me and my service dog feel extremely welcome ! I am More

by ShrReich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Feb 13, 2018 -

Bill Dickason Chevrolet Buick responded

You made Kimberly's day as we all strive to make you feel like a guest when you come to McKAIG. We appreciate your business and for letting others know about your great McKaig experience. Sincerely, McKaig Chevrolet Buick - A Dealer For(R) The People Gladewater, TX 75647 Antique Capital of East Texas

January 31, 2018

oil change and repair ture Kim provided very courteous service and quick service. Oil change and tire repair were completed in great timely manner. Would recommend this service More

by Goldentoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and for taking the time to write a review. Thank you! McKaig Chevrolet Buick - A Dealer FOR The People

January 26, 2018

Great as always As always, the team at this dealership is phenomenal. Always eager to help and answer any questions, and make your visit comfortable. I wouldn’t go a More

by Summer@2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Owens, Lorena Garcia
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

WOW! This is exactly the kind of review we love to get for our Service .... "Great as always." Thank you for your loyalty and for referring others to the McKaig experience in Gladewater. Your for the people team McKaig Chevrolet Buick

January 25, 2018

First time customer I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! More

by Brantbellatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity for us to "help keep your car safe, reliable and fun to drive for as long as you wish to own it!" Mariela does a great job taking care of our guests and appreciate you sending others her way to enjoy the McKaig experience. Your East Texas Chevy and Buick Dealer "For the People" McKaig Chevrolet Buick Gladewater The Antique Capital of East Texas

January 24, 2018

Very pleased! I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Andrea, Thank you for your business and for recognizing the efforts of Kim Owens. We believe everyone deserves a nicer, newer(R) car that is safe, reliable and fun to drive for as long as they wish to own it! Our staff loves to provide friendly and helpful service and we appreciate it when their efforts are recognized. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your Tyler - Longview East Texas "For the people"(R) team at McKaig Chevrolet Buick in Gladewater, the Antique Capital of East Texas

January 24, 2018

Service people were great Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fir More

by boilers78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 24, 2018 -

Bill Dickason Chevrolet Buick responded

First of all, thank you for your business and very kind review. We appreciate your honesty & constructive criticisms and we will review the issues so we can improve moving forward. Kim does a great job and our entire team wants to help our guests (customers) maintain a safe, reliable and fun to drive car for as long as they wish to own it. Thank you again for your business and for taking the time to write a review. Sincerely, McKaig Service Solutions Team

January 22, 2018

Great Customer Service I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, cour More

by Area Agency on Aging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for trusting us to help keep your vehicle serviced and for recognizing the friendly and helpful efforts of Kim Owens. We believe everyone deserves to drive a safe, reliable and fun to drive car (or truck, suv or van) for as long as they wish to own it. Your business is greatly appreciated at McKaig and we look forward to serving you as well as your other associates, family and friends in the future. Sincerely, McKaig Chevrolet Buick - "FOR The People"(R) Gladewater, TX Antique Capital of East Texas

January 20, 2018

Service is just excellent. Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my tr More

by Rico05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for your recognition of the friendly and helpful service provided by Mariela Hernandez. We believe everyone deserves a nicer, newer(R) car that is safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - A Dealer "For the People"(R) Gladewater, Texas (US Hwy 80 @ E Loop 485) The Antique Capital of East Texas

January 18, 2018

Amazing Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job More

by Shreka M Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and for recognizing the friendly and helpful efforts of Mariela Hernandez. Your word "amazing" made our day! We take being "For the People"(R) very seriously and sincerely appreciate it when customers take the time to recognize the efforts of our great staff in helping them drive a safe, reliable and fun to drive car for as long as they wish to own it. We are most grateful for your business and look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Your Tyler - Longview East Texas "For the People"(R) Car Dealer Gladewater TX (US 80 @ E Loop 485) Antique Capital of East Texas

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