Bill Dickason Chevrolet Buick - Service Center

First rate service Excellent service! My family attended a wedding in Dallas over the weekend. At the wedding, the gentlemen parking cars lost my key. I was unable to Excellent service! My family attended a wedding in Dallas over the weekend. At the wedding, the gentlemen parking cars lost my key. I was unable to find my spare. I was able to borrow a car and get back to Gladewater. Aaron Abernathy met me at McKaig at 7:30 on Sunday morning so I could get back to Dallas and get my car and my family. First class all the way!! More

Shannon's Team I took my Tahoe to McKaig Chevrolet because my Stability Traction Error light came on and my vehicle starting running very ruff. I only have the one v I took my Tahoe to McKaig Chevrolet because my Stability Traction Error light came on and my vehicle starting running very ruff. I only have the one vehicle and took it to McKaig on Wednesday afternoon to see when they could work on it. Shannon told me they were booked the rest of the day Wednesday, but that if I could bring my vehicle back on Thursday morning that he would try to work it in due to my family crisis. I took my vehicle in at 7:30 a.m. Thursday and Shannon called me with the diagnostic results by 2:00 p.m. Shannon and his team members had my vehicle fixed by 5:00 p.m. Thursday. My husband and I were truly Blessed by this team of Professionals. More

Excellent servixe Shannon is always helpful and courteous. Recommends service needs. I had a warranty issue and he resolved it while changing oil and rotating our tir Shannon is always helpful and courteous. Recommends service needs. I had a warranty issue and he resolved it while changing oil and rotating our tires. Great service More

Quick and convenient, friendly I bought my 2016 car a few months back so it is still under warranty. The remote start stopped working so I called the service dept to see if I could I bought my 2016 car a few months back so it is still under warranty. The remote start stopped working so I called the service dept to see if I could bring it in. I spoke to Shannon Wheeler who was able to get me in quickly on my preferred day of service. Because the parts needed to be ordered to fix, they gave me a nice courtesy vehicle to drive for two days. The staff were very friendly, reliable, convenient, and kept me up to date on my car. I'm very happy with the full car experience from the purchase day with Bruce, to the free oil change and the current service with Shannon Wheeler and his knowledgable staff. My father has done business with McKaig for years and refuses to go anywhere else. He says, if they don't have it- they will find it for you. They seem honest, don't send out the stupid gimmick junk mail and seem to value and respect their customers. They are professional but also down to earth, un-intimidating, and approachable. Me being a single, working mother- I feel they have really taken care of me. Plus, my name is Shannon and with a name like Shannon-- well, ya can't go wrong! McKaig for President--- Shannon Olvera More

Great as always! Fast and friendly as always! Brought my car in for my regular oil change and tire rotation. In and out with no problems. I've got a weird error code p Fast and friendly as always! Brought my car in for my regular oil change and tire rotation. In and out with no problems. I've got a weird error code popping up that we can't find they are going to figure it out for me! Great service I've come to expect! More

great customer service! Mckaig is the best dealership I have been to. Everyone gives great customer service and they treat you like family.I would recommend them to anyone! Mckaig is the best dealership I have been to. Everyone gives great customer service and they treat you like family.I would recommend them to anyone! More

Shannon Wheeler is Excellent!!! Shannon Wheeler is the BEST!!!. He is always the nicest when I bring my car in. Always treats you as hr wants the best for you. Shannon Wheeler is the BEST!!!. He is always the nicest when I bring my car in. Always treats you as hr wants the best for you. More

Oil change/rotate tires Get job. Everyone was friendly. James helped me out and checked extra maintenance that I asked. No problems. Aaron was very helpful and friendly at th Get job. Everyone was friendly. James helped me out and checked extra maintenance that I asked. No problems. Aaron was very helpful and friendly at the check out. Numerous people came in asked if we wanted water and if I was comfortable. Great experience More

Excellent service Excellent customer service from James and Shannon. I came in for an oil change and these guys treated me like I was their biggest customer. They not Excellent customer service from James and Shannon. I came in for an oil change and these guys treated me like I was their biggest customer. They not only treated me this way, but I noticed they were outstanding to all of the customers that were in the service lounge. I will definitely be back for any service needs. More

Recall I was in and out at mckaig as James took great care of me. I've already made another appointment to have another work truck brought in. I was in and out at mckaig as James took great care of me. I've already made another appointment to have another work truck brought in. More