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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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November 04, 2016

Customer service dealership " For the People." James was wonderful, took my car in for recall , James called to tell me our tech noticed the tension belt and rear brakes needed to be replaced. Offe More

by Trish (Perryman) Wirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Abernathy, James Smith
November 03, 2016

Excellent friendly service. The staff is incredibly friendly and inviting. Very accommodating and generous . I always recommend Mckaig to everyone I know and now I will recommen More

by Kdhoward008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Nov 04, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for taking some time out of your day to leave us this nice review. James has been a member of our team for several years now, he's just been behind the scenes. He's recently moved to the Service Advisor position, so I'm sure he'll be happy to see this awesome feedback. We appreciate your continued loyalty to McKaig because we know you have a choice in where you service your vehicles. Thanks & we'll see ya next time! Kent & Mark Abernathy Brothers FOR The People

November 03, 2016

Great place I would recommended McKaig to everyone. Everyone you come in contact with are super friendly and helpful. James was especially nice and helpful during More

by Alspurger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, James Smith
Nov 04, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for those kind words! Part of what it means to us in being A Dealer FOR The People is to create a stress-free, no-pressure environment - so I'm thrilled to hear that Brian and James were able to provide you with an exceptional experience across the board. Thank you for your business. We truly appreciate, knowing that you have a choice in where you take your business. Kent & Mark Abernathy, Brothers FOR The People

November 01, 2016

Oil change This visit was quick, efficient, and the staff were friendly! I was in and out, and the whole experience was super easy and not stressful. More

by Janie Linnstaedter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Larry Jones, Shannon Wheeler, James Smith
Nov 04, 2016 -

Bill Dickason Chevrolet Buick responded

Janie, thank you so much for taking the time to leave us those kind words. We pride ourselves in not only offering great service, but offering a great experience overall as well. I'm so glad to hear our team in service was able to get you in and our quickly and stress-free! Kent & Mark Abernathy Brothers FOR The People

October 31, 2016

Great!!!! Just came in for our free oil change, thanks guys!!!! We get free oil changes for life and love it!!!! The service department is always very professio More

by Manderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 28, 2016

Service I called on Tuesday and they were able to get me in Thursday morning. I took my suburban in for a popping sound in the steering wheel. They did not More

by Red dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 28, 2016

Fast, easy, and friendly James helped me the second I walked in and was very friendly. He quickly had it done and I was out as soon as possible . Thank you! More

by BrittanyReaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 27, 2016

Great service This is my second trip this week and I have had great service both time. Today Shannon help me he was really friendly and they were able to fix my t More

by Ashley serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
October 26, 2016

Have been really surprised!! Really liked the experience at McKaig. Service and sales both. Will only do business with them. Other places seem untruthful and in it for the sale. More

by dustin.arnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, James Smith
October 26, 2016

More than great! I never have a problem with the service and they are excellent and more than helpful. Love those guys. I will always go back for service for my car an More

by J.wortham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
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