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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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October 26, 2016

Stress free Service is really good. All of the employees in the service as well as sales are extremely hospitable and friendly. Doesn't fell like a dealership but More

by Johnmorgan2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 25, 2016

Professional and friendly I had a great experience today James was friendly and explained everything to me so that I knew exactly what was going on. Wonderful staff everyone is More

by Ashley serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 25, 2016

Great I always like going in there everyone is very nice and James was great service with taking care of my oil change and car maintenance. More

by Alicia Knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Abernathy, James Smith
October 25, 2016

Transmission They got a truck in a day early, even after not receiving my appointment online. Parts were ordered quickly and they were flexible on when I could pic More

by JONATHAN C LAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 24, 2016

Great Service and Follow Through! Shortly after we bought our truck I was driving and noticed that there was a smoke smell and smoke under the hood. I ran up to the dealership and told More

by DLFarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Jennifer Moss
October 24, 2016

James! I very recently bought a car from McKaig and my service engine light came on, I phoned in to talk to someone about it James answered. I let him know t More

by MystiWeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 21, 2016

Amazing customer service I had a problem with my car they got right onto it and fix the problem and I want to thank the customer service so much for the great job they did More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Shannon Wheeler
October 20, 2016

Great Service! I had my car serviced at McKaig Chevrolet in Gladewater, TX. Shannon Wheeler helped me with the process and he was super kind and very helpful. He mad More

by Fox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
October 14, 2016

Awesome He just took care of my problem like a champ! Friendly man. If I am having a bad day the day I a have service day. It is enjoying to go in there! More

by Danram0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Oct 21, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for sharing this with us! I'm so glad to hear that James helps brighten your day when you come in for service. We know that folks generally aren't too happy or excited to be in a service department, so we do our very best to make every visit a positive one. Thank you for choosing to service your vehicles we McKaig, we know that you have a choice in where you take your vehicles to be serviced and we sincerely appreciate you choosing McKaig over the rest! Brothers FOR The People, Kent & Mark Abernathy

September 27, 2016

Routine service visit I brought my truck in for routine service and received excellent service as always. They treat people like family every visit. Great people working th More

by Jcalr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler, Laura Abernathy
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