Bill Dickason Chevrolet Buick - Service Center

Fast & Friendly Service I called and got a same day appointment for an oil change, tire rotation and windshield wiper blade replacement. As usual, everything was done on time I called and got a same day appointment for an oil change, tire rotation and windshield wiper blade replacement. As usual, everything was done on time and quickly. Aaron Abernathy took care of the appointment and he and Shannon kept me apprised of the work and when it was finished. They have a clean, comfortable waiting area with refreshments available and even a kid sized table and chairs, which my grandson loved! Susie, Laura and Lisa all said hello to me by name. Thanks once again McKaigs, Aaron and Shannon! More

Awesome Service Aaron provided excellent service while my truck was being repaired and provided me with a loaner pick up. He even came out on a Sunday to give me my Aaron provided excellent service while my truck was being repaired and provided me with a loaner pick up. He even came out on a Sunday to give me my keys that I left in the loaner. Always helpful. Great experience! More

Great Service I had to have my truck serviced due to a weird noise. I found out that I needed a whole new engine and more. Everyone at Mckaig was so sweet and kind I had to have my truck serviced due to a weird noise. I found out that I needed a whole new engine and more. Everyone at Mckaig was so sweet and kind and helped me fix the truck in a timely manner. I definitely recommend them! More

Service I had problem with noise when air conditioner was on sometimes. They quick, kind, Great loaner car, and got me going. So thankful for excellent, even I had problem with noise when air conditioner was on sometimes. They quick, kind, Great loaner car, and got me going. So thankful for excellent, even with oil changes too. More

Our Buick LaCross needed service. Our car had a steering issue on Monday afternoon. I phoned McKaig hoping to get it in for service sometime this week. They said have in on Tuesday mor Our car had a steering issue on Monday afternoon. I phoned McKaig hoping to get it in for service sometime this week. They said have in on Tuesday morning and we will take care of the problem. I dropped it off at 7:30 AM. I have to be at work by 7:45, they gave me a ride to work. My car was ready at 2:00. Thanks McKaig the wife's car is fixed and she is happy and as every husband knows that is important. More

Nice experience Very friendly, honest about the problems we had. They quoted a price and made sure to stay with it. Not only did they explain what work was done, they Very friendly, honest about the problems we had. They quoted a price and made sure to stay with it. Not only did they explain what work was done, they showed us what they did. Not our first time to use this dealership and won't be the last. More

Restored my faith in Chevy/GMC McKaig's service department is amazing. My 2014 Traverse was having serious engine problems and a Longview dealer gave me a really hard time when it c McKaig's service department is amazing. My 2014 Traverse was having serious engine problems and a Longview dealer gave me a really hard time when it came to getting it into their service department and getting it fixed. After two weeks of a nightmare experience, I still had a smoking car and no where to take it. I felt like I couldn't trust any Chevy dealership after the horrible service that I received. I looked around online and saw the positive reviews that McKaig has received for their service department and I gave them a call. Aaron Abernathy answered the phone and I told him my long saga. He told me to bring it in right away and that he would set me up with a loaner and get it diagnosed. Not only did they diagnose my car, Patrick very patiently explained what was the problem, what may have caused it and offered several options to fixing it to help suit the financial burden of the repair. He even took the time out of his schedule to also meet with my husband and have to same conversation so that we could decide confidently on a solution. This is definitely something that I have never gotten at any dealership especially one that I didn't even buy the car from. I will definitely bring my car back for all of the servicing that it needs and I will sing their praises. More

Great service Went in yesterday morning not knowing i had missed my service appointment, and da guys squeezed me in to their already jammed schedule. Thanks Mr. Went in yesterday morning not knowing i had missed my service appointment, and da guys squeezed me in to their already jammed schedule. Thanks Mr. Wheeler More

Always happy with the service I've been coming to Mckaig for almost two years now. I didn't buy my car from here, but they always take great care of me. I live in Tyler, and anytim I've been coming to Mckaig for almost two years now. I didn't buy my car from here, but they always take great care of me. I live in Tyler, and anytime I need my car worked on I bring it here. They have the best prices and service, definitely worth the drive. More

Oil change/rotation, no wait, was done in less than 30 min! First oil change and tire roation, no wait, on time and was done in less than 30 min of my appointment time, Thank you for getting us in and out after First oil change and tire roation, no wait, on time and was done in less than 30 min of my appointment time, Thank you for getting us in and out after driving an hour and a half. More