Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
680 Reviews of Bill Dickason Chevrolet Buick - Service Center
Great Service I had to have my truck serviced due to a weird noise. I found out that I needed a whole new engine and more. Everyone at Mckaig was so sweet and kind I had to have my truck serviced due to a weird noise. I found out that I needed a whole new engine and more. Everyone at Mckaig was so sweet and kind and helped me fix the truck in a timely manner. I definitely recommend them! More
Service I had problem with noise when air conditioner was on sometimes. They quick, kind, Great loaner car, and got me going. So thankful for excellent, even I had problem with noise when air conditioner was on sometimes. They quick, kind, Great loaner car, and got me going. So thankful for excellent, even with oil changes too. More
Our Buick LaCross needed service. Our car had a steering issue on Monday afternoon. I phoned McKaig hoping to get it in for service sometime this week. They said have in on Tuesday mor Our car had a steering issue on Monday afternoon. I phoned McKaig hoping to get it in for service sometime this week. They said have in on Tuesday morning and we will take care of the problem. I dropped it off at 7:30 AM. I have to be at work by 7:45, they gave me a ride to work. My car was ready at 2:00. Thanks McKaig the wife's car is fixed and she is happy and as every husband knows that is important. More
Nice experience Very friendly, honest about the problems we had. They quoted a price and made sure to stay with it. Not only did they explain what work was done, they Very friendly, honest about the problems we had. They quoted a price and made sure to stay with it. Not only did they explain what work was done, they showed us what they did. Not our first time to use this dealership and won't be the last. More
Restored my faith in Chevy/GMC McKaig's service department is amazing. My 2014 Traverse was having serious engine problems and a Longview dealer gave me a really hard time when it c McKaig's service department is amazing. My 2014 Traverse was having serious engine problems and a Longview dealer gave me a really hard time when it came to getting it into their service department and getting it fixed. After two weeks of a nightmare experience, I still had a smoking car and no where to take it. I felt like I couldn't trust any Chevy dealership after the horrible service that I received. I looked around online and saw the positive reviews that McKaig has received for their service department and I gave them a call. Aaron Abernathy answered the phone and I told him my long saga. He told me to bring it in right away and that he would set me up with a loaner and get it diagnosed. Not only did they diagnose my car, Patrick very patiently explained what was the problem, what may have caused it and offered several options to fixing it to help suit the financial burden of the repair. He even took the time out of his schedule to also meet with my husband and have to same conversation so that we could decide confidently on a solution. This is definitely something that I have never gotten at any dealership especially one that I didn't even buy the car from. I will definitely bring my car back for all of the servicing that it needs and I will sing their praises. More
Great service Went in yesterday morning not knowing i had missed my service appointment, and da guys squeezed me in to their already jammed schedule. Thanks Mr. Went in yesterday morning not knowing i had missed my service appointment, and da guys squeezed me in to their already jammed schedule. Thanks Mr. Wheeler More
Always happy with the service I've been coming to Mckaig for almost two years now. I didn't buy my car from here, but they always take great care of me. I live in Tyler, and anytim I've been coming to Mckaig for almost two years now. I didn't buy my car from here, but they always take great care of me. I live in Tyler, and anytime I need my car worked on I bring it here. They have the best prices and service, definitely worth the drive. More
Oil change/rotation, no wait, was done in less than 30 min! First oil change and tire roation, no wait, on time and was done in less than 30 min of my appointment time, Thank you for getting us in and out after First oil change and tire roation, no wait, on time and was done in less than 30 min of my appointment time, Thank you for getting us in and out after driving an hour and a half. More
Love mckaig chevron buick I love coming to mckaig in gladewater! The service I receive here goes above and beyond what is expected every time. Shannon in the service dept is a I love coming to mckaig in gladewater! The service I receive here goes above and beyond what is expected every time. Shannon in the service dept is awesome!highly recommend! More
Dead battery My wife's vehicle wouldn't start. She was stranded at work. Aaron at McKaig's helped me line up a wrecker and they were able to work the vehicle int My wife's vehicle wouldn't start. She was stranded at work. Aaron at McKaig's helped me line up a wrecker and they were able to work the vehicle into their schedule and get us out before she got off work. More