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Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
680 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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680 Reviews of Bill Dickason Chevrolet Buick - Service Center
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February 19, 2016
Very Satisfied with Service Center My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, c My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, causing the car to lose power at unexpected times while driving. Shannon and his manager Mr. Dougan spent at extraordinary amount of time hunting down the cause, due to the fact that the computer module kept erasing all of the error codes, leaving them blind as to the root of the issue. They were able to find the computer module that was defective and replace the part. The service center staff was very kind, personable, and knowledgeable. Thank you! More
by PaulaH
Employees Worked With
Doyle Dougan, Larry Jones, Shannon Wheeler
February 18, 2016
Love this place! When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very pleased as usual. More
by Tarnikito
Employees Worked With
Shannon Wheeler
February 16, 2016
Impeccable Service Aaron at McKaig did a great job diagnosing my trailer brake control module issue and fixing it fast. Other dealerships couldn't get me in for a while, Aaron at McKaig did a great job diagnosing my trailer brake control module issue and fixing it fast. Other dealerships couldn't get me in for a while, but McKaig did their best to work me into their busy schedule and communicated with me about the problem, pricing and solution. Thank you for the great service! More
by CleanCut
Employees Worked With
Aaron Abernathy
February 10, 2016
always great Once again was taking care of, love the outstanding service i receive everytime i come! Service department down to the people taking your money make y Once again was taking care of, love the outstanding service i receive everytime i come! Service department down to the people taking your money make you feel like more than juat a customer! More
by Patron9
Employees Worked With
Aaron Abernathy
February 09, 2016
Fast Service I called and made an appointment for some service to my vehicle. I arrived and was greeted by Aaron Abernathy. The work was fast, complete and I had I called and made an appointment for some service to my vehicle. I arrived and was greeted by Aaron Abernathy. The work was fast, complete and I had a comfortable lounge to wait in. Doyle Dougan kept me informed of my vehicle's progress and Aaron Abernathy delivered my car to the front door, ready to go! Great job, guys! More
by NetaClifton
Employees Worked With
Doyle Dougan, Aaron Abernathy
February 05, 2016
Super service In a routine maintenance service discovered metal in tire. I was about to go out of town and in risk of blowout. They took picture of tire and gave me In a routine maintenance service discovered metal in tire. I was about to go out of town and in risk of blowout. They took picture of tire and gave me all options. Absolutely no pressure and lots of information for me to make my own decision . More
by SBB
Employees Worked With
Aaron Abernathy
February 05, 2016
Awesome and Friendly This was fast,courteous, and clean service. Nice waiting area with wifi. Shannon and James we're awesome. My vehicle was serviced and completed timel This was fast,courteous, and clean service. Nice waiting area with wifi. Shannon and James we're awesome. My vehicle was serviced and completed timely. More
by rclark
Employees Worked With
Shannon Wheeler
February 04, 2016
Excellent employees! I needed a part replaced for my door and in the midst of scheduling that I had another issue that came up and just showed up to service and that got m I needed a part replaced for my door and in the midst of scheduling that I had another issue that came up and just showed up to service and that got me right in, drove me to work and handled getting me a courtesy vehicle! They kept me up to date throughout the service issue! Great group of people with excellent customer service! More
by jbetts
Employees Worked With
Kyle, Shannon Wheeler
February 03, 2016
Service after the sale is what counts to me! After buying a 2014 Silvarado a couple of weeks ago I could not get the Onstar to link up. Made an appointment to my convenience. Met with Aaron expla After buying a 2014 Silvarado a couple of weeks ago I could not get the Onstar to link up. Made an appointment to my convenience. Met with Aaron explained the problem. They got it fixed while I waited and salesman Brian Pilicher went through the 9 yards of getting my Onstar linked up to my phone and explained more things I did not know how to set in my smarter than me truck. It was not a mechanical issue, but it was dealt with promptly. Thanks Brian and thanks Aaron. More
by saflanery
Employees Worked With
Aaron Abernathy, Brian Pilcher
January 29, 2016
Always get great fast service I am constantly at mckaigs service department taking our company vehicles to get serviced and every time they are friendly, diagnose and fix the issue I am constantly at mckaigs service department taking our company vehicles to get serviced and every time they are friendly, diagnose and fix the issue in a timely manner and I always leave satisfied with the work! More
by Cambo65
Employees Worked With
Aaron Abernathy
