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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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December 30, 2015

Quick Oil Changes Any time I need service done to my car I take it to McKaig! Shannon always works with me to find a convenient time that fits my schedule and they alwa More

by Sarah.Brand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Jan 01, 2016 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and for taking the time to share your experience. We grow primarily thru our Repeat customers and the referrals they send our way. Thank you and wishing you & yours a Happy New Year in 2016! Sincerely, Kent & Mark

Jan 01, 2016 -

Bill Dickason Chevrolet Buick responded

PS we really appreciate your driving from Longview to Gladewater, the Antique Capital of East Texas, to have you car serviced at McKaig. We are even thinking about offering a FREE Lifetime limited engine & powertrain warranty on vehicles we service. That is how confident we are in our Service team! Thoughts are appreciated? Kent & Mark

December 29, 2015

Quick and easy! Just moved to the area. Had a couple of issues with the car. Saw that there was a dealership in Gladewater. Having come from the Dallas area I figu More

by Grandpa47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Dec 31, 2015 -

Bill Dickason Chevrolet Buick responded

From one Grandpa to another, we try to treat folks the way we would want our children and grandchildren treated. Thank You for the opportunity to earn your business. We have a great staff that truly desires to help folks and provide a dealership experience unlike any other in East Texas. Shannon and our entire team do a great job in serving our guests and will appreciate your nice review as that is the major way others find out about the "McKaig difference." We are on a mission to change the car service experience one guest at a time. Sincerely, Kent & Mark Dealers For the People

December 27, 2015

Shannon in service I do a lot of my own service on my vehicles. Up to this point you couldn't drag me to a dealership for any kind of work, however my experience with S More

by Johnny Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Jan 01, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to share your thoughts on McKaig, A Dealer For The People. We take great pride in treating folks the way we want our family and friends treated which almost always exceeds expectations in the car business. Our great staff loves getting these reviews as they truly care about our guests and will treat everyone with dignity and respect. We appreciate your business and review ... And hope you will tell others about the "McKaig Experience" every chance you get as we love referrals! Happy New Year to "you & yours!" Sincerely, Kent & Mark

December 18, 2015

Great Great Service EVERYONE IS SO VERY NICE ON THE PHONE AND IN PERSON.. ALWAYS WILLING TO HELP.MAKE ME FEEL VERY IMPORTANT.SOME KNOW ME BY NAME. More

by dallas00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Brian Pilcher, Kennisha James, Shannon Wheeler
Dec 19, 2015 -

Bill Dickason Chevrolet Buick responded

Thank you for your review! As your East Texas "FOR The People" car dealer, we strive to treat everyone like a guest. We appreciate your business and for spreading the word that McKaig really is different than other car dealers. Sincerely, Kent & Mark

Dec 21, 2015 -

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to let us know you felt special while a guest at McKaig Chevrolet Buick, your East Texas Dealer FOR The People. That is our mission and we appreciate your taking the time to let us know! Sincerely, Kent & Mark, Brothers of Savings and Dealers "For the People"

December 17, 2015

Excellent Service Excellent service provided by the service department. Shannon personally picked up and delivered my suburban for an oil change. Attention to detail More

by AmyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
December 07, 2015

Awesome Always prompt and friendly service. Feels good to be taken care of. I would recommend this dealership to a friend or relative. I will continue to u More

by Fleet, Colby 89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
December 04, 2015

Great Service Shannon was my advisor and did an excellent job. I came in for an oil change and he advised me of the additional services needed. All was completed in More

by Mstall13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
December 03, 2015

Great!!! Check engine light came on, Had to have my fluid Senson replace. They had it done within the time frame they said it would be. More

by Peewee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
December 02, 2015

Always friendly and helpful Staff is always helpful and friendly. You always talk to a person and no machine. Response on service is quick and informative. I recommend them highl More

by NonnieMc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
November 30, 2015

Great service! Works with your schedule and goes out of their way to get you what you need! They are quick and easy and very helpful. Definitely reccomend! More

by Jessica Garland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
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