Bill Dickason Chevrolet Buick - Service Center

Great Service I really like how accommodating this dealership is. The whole environment is inviting. Shannon went out of his way to help me with moving my belonging I really like how accommodating this dealership is. The whole environment is inviting. Shannon went out of his way to help me with moving my belongings into a loaner while my vehicle was in for service. He even checked in to see if the work that had been done was satisfactory. The personal service is very nice. Not your average dealership!!!! More

Great experience, Great customer service I took my work truck in to get power steering issue and a coolant leak issue and both were diagnosed fast and fixed and Aaron in the service dept was I took my work truck in to get power steering issue and a coolant leak issue and both were diagnosed fast and fixed and Aaron in the service dept was of extreme help More

Great experience at McKaig I was connected to a real person when I called to ask some questions about my car. Shannon, the service advisor helping me, promptly set an appointmen I was connected to a real person when I called to ask some questions about my car. Shannon, the service advisor helping me, promptly set an appointment for my service. They were ready for me when I arrived. The work was done correctly and on time. Shannon then explained to me every thing they did. I couldn't be happier with the courteous and professional treatment I received. More

Excellent Shannon and the service guys were so good to me answered my question I didn't buy my truck from them but I will from now own Shannon and the service guys were so good to me answered my question I didn't buy my truck from them but I will from now own More

A Surprise at the Checkout My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse w My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse we took it to Mckaig Chevolet in Gladewater. I was afraid I was going to hear "the transmisson is out and that will be $3000.00". So imagine my relief when hearing instead " your ... Sensor was out and it will be $320.00" .My daughter bought her car there and whenever she has an issue she takes takes it to Mckaig Service Dept. and she is always treated fairly. We are pleased with the exceptional service we always receive at Mckaig. Thank you Shannon and Doyle for all you do. Sincerely, Seressa M. More

Service I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they ar I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they are always professional. More

Service I went into mckaig for trouble I was having with my tire and wheel. They set me up with a loaner vehicle and promised to have it fixed in a timely man I went into mckaig for trouble I was having with my tire and wheel. They set me up with a loaner vehicle and promised to have it fixed in a timely manner, and they got it finished sooner than I had expected. Everyone was friendly and very helpful! More

Service engine light My service engine light came on. I set up a time to bring in my truck to get serviced. When I got there they had a loaner vehicle ready. I was able My service engine light came on. I set up a time to bring in my truck to get serviced. When I got there they had a loaner vehicle ready. I was able to handle everything on a lunch break. My truck repairs were performed the same day along with oil change and annual inspection. Very happy with the service. More

Overall Good Went in for a routine oil change and inspection and service was great. Got me in and out in no time and the people were very friendly and customer ori Went in for a routine oil change and inspection and service was great. Got me in and out in no time and the people were very friendly and customer oriented. More

Awesome service! Had to take my car to get serviced and was very pleased! Everyone there was nice and very helpful, I couldn't of picked a better dealership! Had to take my car to get serviced and was very pleased! Everyone there was nice and very helpful, I couldn't of picked a better dealership! More