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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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June 12, 2015

Worth the drive! My last visit was horrible and the man I was in contact with was very unprofessional. I vowed not to make the drive back to your location for my car n More

by Citycowgirl70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
June 11, 2015

For the people We took a vehicle in that had quite a few problems. Within a day, I was given an estimate for the repair costs of everything to fix the car. I was giv More

by kirbygirl_2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
June 11, 2015

Great Service Aaron Abernathy in service took great care of recent visit to this dealership. Fast, friendly service as always ! Patrick and Kent took the time to vi More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Aaron Abernathy, Patrick Rushing
June 04, 2015

Great Service Dept. Came in for an oil change and tire rotation. Shannon and Aaron both worked together and had me out in 30 minutes. They also explained I may need an ai More

by Roxy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Aaron Abernathy, Patrick Rushing, Shannon Wheeler
June 04, 2015

awesome. My Chevy Traverse had a recall. Employee Shannon was extremly friendly . He estimated me a wait time and had my vehicle done quickly. Shannon even too More

by kayjay11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
June 02, 2015

Great Service 6/2/15 Great service, appointment was made and kept. Something the selling dealer could not seem to do. This is a deliver truck and we needed it back same da More

by Maness Furniture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
June 01, 2015

Shortage in headlight Front left headlight was and also had a shortage and the problem was fixed. Everyone was friendly. Shannon and Aaron was very outstanding. Great cu More

by family4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Shannon Wheeler
May 30, 2015

Awesome service! The guys at McKaig Chevrolet got me in and out faster than you ever imagine, they even pulled my car in out of the rain so I wouldn't get wet. I think More

by Hoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Shannon Wheeler
May 30, 2015

Unparalleled Service McKaig is the go-to dealership whether one is looking to buy, trade, in need of service or seeking parts and accessories. The dealership's strive to More

by Cheyenne_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doyle Dougan, Aaron Abernathy, Shannon Wheeler
May 29, 2015

Great experience! Stopped in without appt. for problem with truck. Shannon and his team were awesome in working me into their busy schedule. The problem was identifie More

by rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
May 29, 2015 -

Bill Dickason Chevrolet Buick responded

Thanks so much for taking the time to leave us such a nice review! So glad to hear you were able to get your truck into the shop & fixed in a timely manner! We aim to treat all our guests as we would treat guests in our home, & it sounds like that's exactly what Shannon did for you! Don't hesitate to come back with any other vehicle concerns! Your East Texas Service Department FOR The People, Kent & Mark Abernathy

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