Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
682 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
682 Reviews of Bill Dickason Chevrolet Buick - Service Center
Sort by
February 26, 2015
Very pleased with overall experience. Very friendly and worked with me so I was able to get all the work done needed on my vehicle. Service was very fast! Would recommend!! Very friendly and worked with me so I was able to get all the work done needed on my vehicle. Service was very fast! Would recommend!! More
by Autumn213
Employees Worked With
Aaron Abernathy
January 14, 2015
customer for life I absolutely love Mckaig Chevrolet in Gladewater. The staff is friendly and very helpful. I have a 2014 sonic that I bought there and not only do I lo I absolutely love Mckaig Chevrolet in Gladewater. The staff is friendly and very helpful. I have a 2014 sonic that I bought there and not only do I love my car I love the service that comes with it. Doyle is very sweet and the crew that does the maintenance is wonderful as well.. More
by tonya
Employees Worked With
Doyle Dougan, Brian Pilcher
September 04, 2014
Great Service Experience I had to take my truck in to get serviced and I could not have asked for a better experience. They got to my truck the same day, ordered the part, and I had to take my truck in to get serviced and I could not have asked for a better experience. They got to my truck the same day, ordered the part, and it was ready to pick up the next afternoon. Amy Vanliew along with the rest of the service department was very helpful and courteous. I've had experience with other service departments and McKaig's is the best I have been too. More
by jeff.sasser.07
Employees Worked With
Aaron Abernathy
August 30, 2014
Typical service for a female When I was looking for a car I was impressed with McKaig even though I did not buy there. I bought a Toyota. I decide to stop in for an oil change th When I was looking for a car I was impressed with McKaig even though I did not buy there. I bought a Toyota. I decide to stop in for an oil change this week due to my past positive experience. It ended up being the same old game for a female going to a repair shop. I was told my battery was leaking and that she would hate for me to get stranded on a really hot day or cold day. Since I was going out of town, the next day, I was worried but their battery was $198 dollars. So I went across the street to an auto parts store and they had no idea why she would have said my battery was leaking and that he didn't see why I would need a new battery. Of course, McKaig tried to sell me on new filters like every other place and I am OK with that but pushing a battery is too much. I had intended to buy a Tahoe next and was going to try speak with them first... not now! Service department says a lot about the company. Same old game that I am not interested in playing. More
by Christinethomas
August 30, 2014
car inspection The best customer service.They were fast and efficient. Amy Vanliew asked if we need a soft drink or any thing.They are friendly people. The best customer service.They were fast and efficient. Amy Vanliew asked if we need a soft drink or any thing.They are friendly people. More
by jessye15
Employees Worked With
Amy Vanliew
August 26, 2014
oilfield Some of the best customer service I have experienced and would gladly go back or refer friends and family to go to Mckraig for help . Some of the best customer service I have experienced and would gladly go back or refer friends and family to go to Mckraig for help . More
by Juan soto
Employees Worked With
Amy Vanliew
August 26, 2014
Great Service I came in last minute needing an oil change and Amy got me right in. They were fast and efficient. During the 30 minute wait in the waiting room, no l I came in last minute needing an oil change and Amy got me right in. They were fast and efficient. During the 30 minute wait in the waiting room, no less that five employees greeted me and asked if I needed a bottle of cold water or anything. They have great customer service and I will definitely be returning. More
by ScottWood
August 08, 2014
Great people make an excellent dealership Always enjoy the people at McKaig Chevrolet. They make you feel at home. Doyle and Amy in service are top notch. Kent usually stops to chat while you Always enjoy the people at McKaig Chevrolet. They make you feel at home. Doyle and Amy in service are top notch. Kent usually stops to chat while you are in their new and comfortable waiting room. Laura always meets you with a smile at check out time on the front desk. Good people, great service, excellent dealership. More
by jim.lightfoot.3511
Employees Worked With
Laura, Kent Abernathy, Doyle Dougan, Sabrina Preiss
August 05, 2014
great sales person It was more like a family atmosphere. Made my wife & I very comfortable.Elexis was very helpful. On the purchase of our new Equinox. They whole staff It was more like a family atmosphere. Made my wife & I very comfortable.Elexis was very helpful. On the purchase of our new Equinox. They whole staff was very pleasant. Thanks for a great expreince. More
by pcash1968
Employees Worked With
Kent Abernathy
June 11, 2014
Great Service The people at McKaig Chevrolet go above and beyond to make your experience the best it can be. Kent jumped in when Doyle had a customer so that I wo The people at McKaig Chevrolet go above and beyond to make your experience the best it can be. Kent jumped in when Doyle had a customer so that I would not have to wait. I was there for a factory recall and oil change and they went ahead and rotated my tires for me without asking. Wonderful people and a great dealership! More
by spicer21
Employees Worked With
Kent Abernathy, Doyle Dougan, Kennisha James
