Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
682 Reviews of Bill Dickason Chevrolet Buick - Service Center
Running Boards Installed on New Buick Enclave Update: We had some running boards installed on our new car last Thursday at McKaig. They match the car perfectly and really add to the looks. Th Update: We had some running boards installed on our new car last Thursday at McKaig. They match the car perfectly and really add to the looks. The service department manager, Doyle, was very good to work with and they did an excellent job of installing them. Thank you again, McKaig, for a job well done! Darla and Raymond Rogers More
service My service experience was great, both times when my car was in the shop and had to be fixed, they put me in really nice vehicles to drive while my car My service experience was great, both times when my car was in the shop and had to be fixed, they put me in really nice vehicles to drive while my car was being fixed. The people are all very sweet & go out of there way to help with anything. AJ even took pictures of my vehicle that I am currently driving that I want to get out of so bad, and he said that he would put it on Craigs list to try to help me sell it. He seen that I had a need and is trying to help me. I appreciate that greatly. I believe that everyone there has a heart for the people and will do all they can to help every person that walks through their door. More
Excellent service from McKaig For years, our family has bought new vehicles and serviced them at McKaig Chevrolet in Gladewater, Texas. It is worth the 15-mile trip from Longview. For years, our family has bought new vehicles and serviced them at McKaig Chevrolet in Gladewater, Texas. It is worth the 15-mile trip from Longview. The folks at McKaig are friendly and most competent in their work. --Van and Bettye Craddock Longview, Texas More
I had damage to my rear end, axle etc.. Called McKaig the day after the accident and talked to Aaron, He was very informative and got the parts ordered and installed in a timely manner. Overall experiance w day after the accident and talked to Aaron, He was very informative and got the parts ordered and installed in a timely manner. Overall experiance was great, i would with out a doubt reccomend McKaig to anyone needing service performed on their vehical. As well as purchasing a new or used vehicle. More
I "highly recommend" the folks at McKaig Chevrolet. My family has done business with Mckaig Chevrolet for over 50 years and I would not consider purchasing a Chevrolet from any other dealer Chevrolet. My family has done business with Mckaig Chevrolet for over 50 years and I would not consider purchasing a Chevrolet from any other dealer. From Kent Abernathy to Aaron Abernathy to Doyle Dougan to any other employee of this dealership, the service is some of the best I've ever experienced. I service a business with over 3000 customers myself and would be excited to have the caliber of employees at my company that McKaig has at thiers. These folks without a doubt understand what it means to provide "world-class" service to customers. I have traveled many places over the years and have witnessed a ton of businesses TRY to perform at a level that promotes both growth and profitability but rarely do I see businesses that can be successful at both and at the same time preserve the "customer experience" that brings about customer retainage which is what any good business owner knows "makes things last". These guys have mastered the art of providing "BIG TIME SERVICE AND PROFESSIONALISM" while keeping in tact the very values that their dealership was built on.......I know because I was there then and will continue to be there now. Kudos to McKaig Chevrolet for absolutely being a "Dealer For The People". More
They did an excellent job on my truck got me in and out in no time. Extremely easy to work with, they're the only people I let work in my vehicles. in no time. Extremely easy to work with, they're the only people I let work in my vehicles. More
I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information about the vehicle. Jeriamy worked in getting me the best deal. I traded my car in and drove away happily in my new car. I recommend McKaig for both purchasing a new vehicle and auto services. Thank you team members at McKaig Chevrolet! More
I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil that "has" to be used. There is a 24 point inspection I believe that is done, one of the inspections that I pay for is to check tread depth and air pressure. It did not happen and had to go back into the service area after leaving to have them do the job the paperwork said they'd already done. Other than that, McCaig always makes it right. More
I love going to this dealership. The people treat you like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying something you don't want. They find you exactly what you want and work very hard to put you in the exact car that you are looking for. The service team is above excellent. I have never had a problem with Doyle Dugan or any of his service team members. They take care of all of my needs and get it done right the first time. The parts team is excellent as well. I have only had to call upon them a couple of times for headphones, etc. and they were right on my request and held my items until I could get there to pick them up. The front office staff is impecable. They know all about the family and have seen my kids grow over the 12-year relationship we have had with the dealership. They make you feel like a member of their family. We just recently found out a longtime salesman who we have used sevearl times in the past has gone on to new things, but Kent made me feel comfortable with using any of the other salesmen. He even offered his own expertise when we were ready to purchase another vehicle to make us even more comfortable. We will definitely make every Chevrolet purchase from their dealership. More
Another great experience at McKaigs!!! Their service is always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we c always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we can trust their service department to do the job right. Karen Blackmon More