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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
682 Reviews

682 Reviews of Bill Dickason Chevrolet Buick - Service Center

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April 27, 2014

Running Boards Installed on New Buick Enclave Update: We had some running boards installed on our new car last Thursday at McKaig. They match the car perfectly and really add to the looks. Th More

by RaymondRogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Sabrina Preiss, Aaron Abernathy
April 25, 2014

service My service experience was great, both times when my car was in the shop and had to be fixed, they put me in really nice vehicles to drive while my car More

by dana42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Floyd, AJ
April 24, 2014

Excellent service from McKaig For years, our family has bought new vehicles and serviced them at McKaig Chevrolet in Gladewater, Texas. It is worth the 15-mile trip from Longview. More

by vancraddock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Doyle Dougan, Aaron Abernathy
January 22, 2014

I had damage to my rear end, axle etc.. Called McKaig the day after the accident and talked to Aaron, He was very informative and got the parts ordered and installed in a timely manner. Overall experiance w More

by Dwilli19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
Jan 23, 2014 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and telling others about your "McKaig Experience!" We appreciate your business and look forward to continuing to serve "you & yours" in the future!

November 01, 2013

I "highly recommend" the folks at McKaig Chevrolet. My family has done business with Mckaig Chevrolet for over 50 years and I would not consider purchasing a Chevrolet from any other dealer More

by jeffcallens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Doyle Dougan, Aaron Abernathy
June 19, 2013

They did an excellent job on my truck got me in and out in no time. Extremely easy to work with, they're the only people I let work in my vehicles. More

by Jrose13043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
Jun 21, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and very kind Review! You are helping spread the word that World Class Service is available here in East Texas! Thank you and we hope you will send others our way as we want to be Trusted Advisors to East Texas! Sincerely, Kent & Mark

January 01, 2013

I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a More

by Marcita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and letting us know you enjoyed the McKAIG Experience! Our employees work hard to be trusted advisors and not push product. We want to provide solutions as most of us want to drive nicer, newer cars! Thank you!

September 25, 2012

I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil More

by Klzck1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Our apologies for having to come back. We provide the 27 point inspection as a service to our Guests and will find out what happened. We'll get back to you on what happened and our Actin Plan to prevent it from happening again to you or others. Thank You for letting us know and we sincerely appreciate your business!

August 08, 2012

I love going to this dealership. The people treat you like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying More

by bkj1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Doyle Dougan, Patrick Rushing
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

WOW! Thank You very much for the business and review! Our Team loves these reviews as they work very hard to be Trusted Advisors! We want you to feel special when you come to McKAIG. Our mission is Not to push product. We want to provide solutions and let you buy what you want to buy. Thank you for giving us the opportunity to prove we really are A Dealer FOR The People. Thank you.

July 12, 2012

Another great experience at McKaigs!!! Their service is always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we c More

by krnblkmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Aaron Abernathy
Jul 13, 2012 -

Bill Dickason Chevrolet Buick responded

Thank You, Karen. We very much appreciate your business and kind review! It is very gratifying to have customers that just keep coming back year after year for their transportation needs. We appreciate you! Thank You!

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