Bill Dodge INFINITI

My experience with Bill Dodge Infiniti has been helpful. I appreciate the service they provided transportation to take me home and bring me back to pick up my car. They kept me up to date with progress on r I appreciate the service they provided transportation to take me home and bring me back to pick up my car. They kept me up to date with progress on repairs. More

Communication with service was awful - AGAIN! Happens everytime I come there! I waited an hour and 45 minutes only to be told that what I actually scheduled the appt for didn’t happen. Clearly th Happens everytime I come there! I waited an hour and 45 minutes only to be told that what I actually scheduled the appt for didn’t happen. Clearly there is a huge disconnect between the customer service dept you schedule with, the service advisor team and the technicians. I only came there because I was told I had to get this particular service done at Infiniti- otherwise I have my vehicle car done at Bill Dodge Brunswick because Infiniti messes it up everytime and wastes my time! More

Friendly and efficient service. Bright and clean waiting area. Missing quiet workspaces that other dealerships now offer. Bright and clean waiting area. Missing quiet workspaces that other dealerships now offer. More

Very pleasant staff. Comfortable waiting area. Performed services asked for. Kept me up to date with progress on repairs. Comfortable waiting area. Performed services asked for. Kept me up to date with progress on repairs. More

The entire service department is professional and work well together as a team. I have been satisfied with every service appointment in the past 3 years that I have used them since moving to Maine. Highly well together as a team. I have been satisfied with every service appointment in the past 3 years that I have used them since moving to Maine. Highly recommend! More

My experience with Bill Dodge Infiniti has been fantastic. Starting with buying my car and my wonderful salesman Rob who made me feel like I was family and not just some customer. I purchased a use fantastic. Starting with buying my car and my wonderful salesman Rob who made me feel like I was family and not just some customer. I purchased a used a vehicle and Rob still brought it in the showroom big red bow and all and made it really special. The entire finance team was patient and easy to work with. The same thing can be said for the service dept. I started going there for the rewards but will keep going back for Sheri and her team. Truly some of the nicest people out there! Bill Dodge has been great to me, not like any other dealership I’ve been to. More

Everything done, professionally, Everyone greeting me with respect, very helpful and curtious. I will definitely return for more service with respect, very helpful and curtious. I will definitely return for more service More

I was late for my appointment because I got lost. You would not have even known that by the way they greeted me. Two people got up out of their chairs to show me the way to the service area to park m You would not have even known that by the way they greeted me. Two people got up out of their chairs to show me the way to the service area to park my car and be greeted by a friendly receptionist. They promptly took my car. The technician communicated very well when the car was done and what needs were recommended and promptly fixed the ones I approved right away. Plus I got a car wash. Definitely A+ on customer service with friendliness, timelines, and communication. More

Very satisfied with service. Service rep keeps us well informed. All repairs are explained and all work done properly the first time. Service rep keeps us well informed. All repairs are explained and all work done properly the first time. More

I had a great experience working with Kaylyn and Sheri at Bill Dodge Infiniti. They were both incredibly friendly and welcoming from the moment I arrived, which made the whole visit comfortable and stress-fr Bill Dodge Infiniti. They were both incredibly friendly and welcoming from the moment I arrived, which made the whole visit comfortable and stress-free. Their professionalism really stood out—they were knowledgeable, attentive, and made sure everything was handled smoothly. It’s clear they genuinely care about providing excellent service. More