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Bill Estes Ford

4.9

1,573 Lifetime Reviews

450 E. Northfield Dr., Brownsburg, Indiana 46112
Call (317) 852-2231

1573 Reviews of Bill Estes Ford

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October 15, 2017

"Great experience overall "

- Erika Phillips

I had a great experience from the minute I walked in and until I left. Everyone was very friendly. I would recommend this place to anyone

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Joel Stucker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darryl Humbracht
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2017

"Amazing Service and caring Team!!!!"

- Jepperson

We stopped in on a Thursday evening to just "look" at a truck, Joel was our salesperson to assist us. He walked us through several options in trucks making sure our needs were covered and most of our wants! Joel and Greg did a great job crunching all the numbers and explaining every step. We decided to think it over, so they let us take the truck home for the night. The next evening we went back and were greeted at the door by two gentleman who remembered us and went and found Joel for us. Greg and Joel may the whole process simple and pain free and even re- washed the truck, filled it up again and synced my phone to it!!! Their customer service was more than I ever expected !! They have earned our trust and loyalty!!

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Recommend Dealer
Yes
Employees Worked With
Joel Stucker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Floyd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 12, 2017

"Amazing Experience"

- Jamcclure2013

I was taking one of our cars in for an oil change and started talking to Lauren. Lauren had sent me an email about pre-approval so I had scheduled an appointment for my husband and I to just go look and see what we would qualified for. The moment we walk in it was nothing but friendly workers. They helped us find a car in our price range. They stayed and didn't rush us even though we were there past closing time getting everything finished. It was a great experience. I would definitely recommend Bill Estes Ford and would definitely recommend Joel and Darryl.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joel Stucker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darryl Humbracht
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 07, 2017

"Great experience"

- Shelldan2440

Had to trade in the truck for a more economical option. Brian Brickler and his team found us the best option. Will go back next time we are in the market for a car.

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Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Floyd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Pelz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 02, 2017

"This is the place to buy a car!"

- Joshua

Fast, friendly and efficient...most pleasant vehicle purchase in my life. I pulled up in my old car and 2 hours later drove off in a brand new Fusion!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Balkas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Pelz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris, Alex
September 30, 2017

"Absolutely wonderful as usual."

- Iward1

Bill Estes has been out Dealer of choice for the last 16 years. You receive outstanding customer service from Receptionist to Salesman to Financial Officer. Brian Brickler, our Salesman, has helped us over the years to purchase just the right vehicles for us. Their tech person, Eddie, helps you feel immediately comfortable with all the newest features of your car. Rating 1-5, 5+++.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Balkas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Pelz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 29, 2017

"Great staff and fair pricing"

- TDoom

The staff was friendly and accommodating and were truly car people who understood the value of the car I was trading in. Sure I could probably get more selling private party, but their price was fair and it was worth it to not have to hassle with selling the car myself. Overall I was impressed with this dealership and would certainly do business with them again.

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Floyd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 28, 2017

"Excellent"

- DCon

My salesman allowed me to work through the selection and decision process at my pace. He found the perfect vehicle with all the options I wanted. Thumbs up!

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Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 26, 2017

"Awesome experience "

- Awolf21

Brian Brickler was great in staying patient with the search. Went to several dealerships and Brian was the best salesperson I dealt with. Andy Mohr, Pearson, Don Hinds and Ray Skillman didn’t compare to the service Bill Estes provided.

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Recommend Dealer
Yes
Employees Worked With
Brian Brickler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 26, 2017

"The service department of Bill Estes Ford is awesome!"

- GD

Ali Ahmed is a true credit to the Bill Estes Ford service department. He is extremely knowledgeable and customer-focused. He not only makes sure my car is well-serviced each visit but is also proactive in suggesting repairs and adjustments that can made to lengthen the life of my 2009 Ford Focus. I trust Bill Estes Ford - and I trust Ali to take care of all my service needs!

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Recommend Dealer
Yes
Employees Worked With
Ali Ahmed
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