Bill Estes Ford is committed to making sure that every customer has a great experience. We have great people and our customers recognize our hard work. We were named the 2012, 2013 & 2014 Dealer of the Year from www.dealerrater.com
We also have the best online reviews in Indiana on Goolge and Cars.com .
Service & Parts now open until 2pm on Saturdays.
Visit www.billestesfordservice.com for service appointments and specials.
And www.billestesford.com for vehicle inventory.
Feel free to contact us with any questions or concerns 317-852-2231
We stopped in on a Thursday evening to just "look" at a truck, Joel was our salesperson to assist us. He walked us through several options in trucks making sure our needs were covered and most of our wants! Joel and Greg did a great job crunching all the numbers and explaining every step. We decided to think it over, so they let us take the truck home for the night. The next evening we went back and were greeted at the door by two gentleman who remembered us and went and found Joel for us. Greg and Joel may the whole process simple and pain free and even re- washed the truck, filled it up again and synced my phone to it!!! Their customer service was more than I ever expected !! They have earned our trust and loyalty!!
I was taking one of our cars in for an oil change and started talking to Lauren. Lauren had sent me an email about pre-approval so I had scheduled an appointment for my husband and I to just go look and see what we would qualified for. The moment we walk in it was nothing but friendly workers. They helped us find a car in our price range. They stayed and didn't rush us even though we were there past closing time getting everything finished. It was a great experience. I would definitely recommend Bill Estes Ford and would definitely recommend Joel and Darryl.
Bill Estes has been out Dealer of choice for the last 16 years. You receive outstanding customer service from Receptionist to Salesman to Financial Officer. Brian Brickler, our Salesman, has helped us over the years to purchase just the right vehicles for us. Their tech person, Eddie, helps you feel immediately comfortable with all the newest features of your car. Rating 1-5, 5+++.
The staff was friendly and accommodating and were truly car people who understood the value of the car I was trading in. Sure I could probably get more selling private party, but their price was fair and it was worth it to not have to hassle with selling the car myself. Overall I was impressed with this dealership and would certainly do business with them again.
Brian Brickler was great in staying patient with the search. Went to several dealerships and Brian was the best salesperson I dealt with. Andy Mohr, Pearson, Don Hinds and Ray Skillman didn’t compare to the service Bill Estes provided.
"The service department of Bill Estes Ford is awesome!"
Ali Ahmed is a true credit to the Bill Estes Ford service department. He is extremely knowledgeable and customer-focused. He not only makes sure my car is well-serviced each visit but is also proactive in suggesting repairs and adjustments that can made to lengthen the life of my 2009 Ford Focus. I trust Bill Estes Ford - and I trust Ali to take care of all my service needs!