Bill Estes Ford

Very helpful in finding our new vehicle with no pressure. Great buying experience. Will definitely return. Great buying experience. Will definitely return. More

Easy to work with. Friendly and attentive. Try to meet all your needs and answers all questions. Friendly and attentive. Try to meet all your needs and answers all questions. More

The employees there a some of the most dishonest inhumane people I have came across. Bill Estes Ford purposely sold me a Lemon. The cars engine was bad. Had the car for three day and after the third day of b people I have came across. Bill Estes Ford purposely sold me a Lemon. The cars engine was bad. Had the car for three day and after the third day of bringing the car back they informed me they could not fix the engine and that it was a Lemon. The secretary up from is a complete scary, psycho, low life xxxxxxx. She was very scary looking. She came up to me and harassed me while I was talking on the phone. I tried to walk past her but she kept coming at me. I informed the General Manager Bradford Lowery of her behavior "who was not going to give me my money back and actually accused me of "doing something to the engine in the three days that I had the horrific vehicle". It took the police to get called before I received my money back. paid cash for the vehicle. They are some of the rudest, xxxx bags I have ever came across. So Bill Estes in Brownsburg will put a vehicle on their lot for sale and not test it out before they do so.?!? Seems like shady business practice. The car was up at the dealership they day after I bought it and the next two days. They will put these unsaleable, unreliable, unsafe vehicles on their lots to sale to us customers without checking the vehicles engine?!!!?? How dumb/incompetent do they think a person is when a check engine light comes on. Mr. Lowery I suggest you not put the vehicle for sale to us customers and cause us missed hours of work. Bradford Lowery needs to have a huge reality check. When I informed him of his secretary harassing me he smiled, and very eerily said "how do we know you did not do something to the engine in the three days you had the car." Completely ignored how I was harassed by the secretary and my complaint. Bradford had me stay at the dealership for two hours telling me he would have a check for me by the end of the day, After two hours I went up to him and asked "how much longer on my check" he replied "I don't know" while him and all the sales people were laughing. I had no choice but to call the Brownsburg Police Dept. Brownsburg Police Dept. showed up Bradford Lowery lied and changed his story and told them that he told me that he would "mail the check" not true at all he told me he would have it to me by the end of the day, I ask and pray that people stay far away from this business. I just wanted to buy a car, it was a horrific experience. Please avoid this dealership at all costs. More

Simple oil change and tire rotation gone wrong. Oil spilled all over the engine and manifold. Oil level not up to full mark on dipstick. Tires rotated but tire pressures wrong. I cancelled my plans Oil spilled all over the engine and manifold. Oil level not up to full mark on dipstick. Tires rotated but tire pressures wrong. I cancelled my plans to take the truck back after discovering problems. They were apologetic and took the truck in to correct problems. I waited over an hour and assumed all problems were corrected. Nothing was corrected! Still smells like burnt oil. Oil level still barely registers on the dip stick and the tire pressures were still not corrected. All this after giving them specific details on what was wrong. I simply can’t trust them with any of my vehicles any longer. More

We were very impressed with Dustin McAfee! He had everything ready when we got there, he had a lot of knowledge about the vehicles options and specs. He was very patient and fun to work with! He had everything ready when we got there, he had a lot of knowledge about the vehicles options and specs. He was very patient and fun to work with! More

I had a great experience at Bill Estes Ford. Love the vehicle and I am enjoying it. Love the vehicle and I am enjoying it. More

Sean McNally did a great job getting us a deal on a vehicle. This was the second car I have bought from him in 5 years. Will definitely get with him when I need another vehicle. vehicle. This was the second car I have bought from him in 5 years. Will definitely get with him when I need another vehicle. More

Took delivery of a 2026 Bronco Outer Banks 2-28-2026. Salesman, Scott and the rest of the staff were top notch. Enjoyed the experience. Salesman, Scott and the rest of the staff were top notch. Enjoyed the experience. More

Dealership is spotless, the employees are friendly courteous and professional. They explained everything that was going on. courteous and professional. They explained everything that was going on. More