
Bill Estes Ford
Brownsburg, IN
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New Taurus Purchase As this was my seventh Ford purchase from Bill Estes, I've obviously had good experiences with them. Mike Parham makes the process go as quickly and As this was my seventh Ford purchase from Bill Estes, I've obviously had good experiences with them. Mike Parham makes the process go as quickly and smoothly as possible, and if it isn't the right fit, shakes my hand as I go on my way. I have never felt pressured in any of my transactions with Mike. More
So Happy I bought a new fusion from Kyle Lunning and had such great service! Also had some help from Steve Mccaulley on decision making and Greg Floy in financ I bought a new fusion from Kyle Lunning and had such great service! Also had some help from Steve Mccaulley on decision making and Greg Floy in finance and Zac Pelz for getting me the great deal. Brandon Wright was very patient me when learning my sync so thank you for that. Love the staff and everyone was very helpful! More
Sales experience Steve McCauley and the staff are awesome! Helped me get into a BRAND NEW FUSION!! I was negative on my trade and they worked and worked and got me a Steve McCauley and the staff are awesome! Helped me get into a BRAND NEW FUSION!! I was negative on my trade and they worked and worked and got me approved. I will definitely go back there if I ever am in the market for another car. More
Great Service/Easy Process First car buying experience without my dad was great. Jason and Tony were awesome, never pushed me to do anything I didn't want and helped me get a ve First car buying experience without my dad was great. Jason and Tony were awesome, never pushed me to do anything I didn't want and helped me get a vehicle and financing that met my needs. More
Quick and painless transaction I was in need of more space in the back seat with the arrival of our second child. After researching new trucks I decided to look at the new F150's. I was in need of more space in the back seat with the arrival of our second child. After researching new trucks I decided to look at the new F150's. I had been working online with Jason Barrett and decided to stop by the dealership for a closer look. Jason had put some leg work in before I arrived and prepared a list of 4 door, 4x4 F150's that all had different features. This allowed me to see each package and decide which features were most important to me. The next day I came back with a list of features and an amount that I was willing to spend. I found a truck to test drive, took it home to test fit in the garage and came back prepared to deal. The negotiating was quick and my wife and I are very pleased with the deal we got and more than happy with the truck. Jason was very professional and easy to work with. I never once felt that Jason was pressuring me into a sale or pushing me toward upgrades that I did not need, which seemed to be the case at other dealers. He helped me find the truck I wanted and get it to a price we were comfortable paying. More
Needing a new car After my wife was in an accident that totaled her car we needed a new one . We decided on Estes Ford . We were met at the door by Tony Lehn, he was no After my wife was in an accident that totaled her car we needed a new one . We decided on Estes Ford . We were met at the door by Tony Lehn, he was not at all pushy and listened to what we wanted in a new car. They found what we wanted in a short amount of time and the purchase could not have been easier. Tony is a very easy man to deal with I highly recommend him . More
Very Professional and Efficient Nathan Wright was the employee I was dealing with. It was a very positive and informative experience. all the members involved in the purchase of my n Nathan Wright was the employee I was dealing with. It was a very positive and informative experience. all the members involved in the purchase of my new vehicle were very friendly and helpful. No on was pushy at the dealership. they truly wanted to find the right vehicle for you. overall a great experience and my first time buying with a dealership. I will be back in the future. More
Dedicated to customer's satisfaction This is the 3rd new vehicle we have purchased through Tony Lehn. He is very patient and listens to our concerns and does what is required to meet our This is the 3rd new vehicle we have purchased through Tony Lehn. He is very patient and listens to our concerns and does what is required to meet our needs. We did not even consider going elsewhere. This is the first time we worked with Michael in finance. He is very personable and shared the many options that best fit our buying situation. Overall, this was a very pleasant buying experience. More
Outstanding Customer Service! Tony Lehn is outstanding at helping his customers. He answers all of our questions and helps us to find the info we need from others if needed. We h Tony Lehn is outstanding at helping his customers. He answers all of our questions and helps us to find the info we need from others if needed. We have come to him for 3 cars now. When our lease is up on our other car in 6 months, he will be our first call. Everyone there is friendly and helpful. Plus Bill Estes does a lot for our community and donates to our schools so we are happy to use them as our dealer. More
The definition of customer service! This was my second new vehicle purchase at Bill Estes Ford. We came back after being treated very fairly by Chris Elder back in 2010. I returned loo This was my second new vehicle purchase at Bill Estes Ford. We came back after being treated very fairly by Chris Elder back in 2010. I returned looking for Chris but was met by a gentleman named Steve McCauley. Chris was out of the office this day. Steve was awesome, no pressure just gave us the information we were looking for. He let Chris know we had stopped by. I returned a few days later and we settled on a great vehicle at a great price. Brandon was awesome covering all the technology with me. That evening I returned home and noticed an error in my loan paperwork. The process to fix it was so smooth and they really took great care of me like I was the most important person there. They really went above and beyond. Will definitely return again. Thanks Steve and Chris More