Bill Estes Ford

my Bill Estes experience Last Friday I went to Bill Estes Ford in Brownsburg hoping to get my wife a good previously owned car. I met salesperson Tony Lehn that day and he was Last Friday I went to Bill Estes Ford in Brownsburg hoping to get my wife a good previously owned car. I met salesperson Tony Lehn that day and he was great to work with. I never felt pressured and the whole staff there went above and beyond there to make sure I was able to walk out with a great deal.This was my 2nd time buying a car at Bill Estes Ford and I won't hesitate to go back again More

Great experience..the right car and a good deal This is the first time I have bought a new car from Bill Estes Ford and I couldn't be happier with the experience. Tony was courteous and helpful and This is the first time I have bought a new car from Bill Estes Ford and I couldn't be happier with the experience. Tony was courteous and helpful and located the exact car I was looking for in their inventory. Tony reviewed and demonstrated the options and features. I took a test drive and was able to complete the purchase on the spot with a good price and no hassle. The vehicle was prepped and ready for me in no time. I received a technical briefing and demo from Brandon and he even paired my phone to Sync for me. I would definitely recommend Bill Estes Ford for a vehicle purchase. More

Love my Dodge Thank you to Brian and Andy for working so hard and fixing me up with a great car. Looking forward to many years of trouble free motoring. Thank you to Brian and Andy for working so hard and fixing me up with a great car. Looking forward to many years of trouble free motoring. More

good people to buy from These two guys were wonderful to work with. Its been a long time since I have bought a car. They were not pushy and very patient with me. Thank you! These two guys were wonderful to work with. Its been a long time since I have bought a car. They were not pushy and very patient with me. Thank you! Love my new car!! More

Best place. Would go back and get another vehicle They were very friendly and helpful. They worked with us and got us the vehicle that we wanted. Would send my friends there. I'm a very happy customer They were very friendly and helpful. They worked with us and got us the vehicle that we wanted. Would send my friends there. I'm a very happy customer. More

Satisfaction My wife and I met with Steve McCauley, explained what we were looking for and he accommodated us in every way. They did not have the specific Fusion My wife and I met with Steve McCauley, explained what we were looking for and he accommodated us in every way. They did not have the specific Fusion we were looking for but Steve showed us the next level which we liked. He offered to find the one we wanted and said it could take 2-3 days to get from another dealer. There was no pressure to take the up-graded one. We decided to go ahead with the higher priced one, even though the payments were higher, and are very satisfied. Steve is a true professional and I highly recommend him. I have been buying, trading and leasing cars and trucks for 55 years and can honestly say our experience with both Steve and Bill Estes Ford ranks among the very best. Chuck Jordan, Indianapolis, IN More

Thanks Tony! Tony Lehn helped us find a car on Saturday. We told him what price range we were looking for and he searched their inventory for our best options. Ton Tony Lehn helped us find a car on Saturday. We told him what price range we were looking for and he searched their inventory for our best options. Tony was great to work with! Thanks for helping find our car Tony! We love it! More

a Good experience Thank you to Andrew Jones who worked really hard to make our truck buying experience easy. We told him our price and what we wanted and he showed us Thank you to Andrew Jones who worked really hard to make our truck buying experience easy. We told him our price and what we wanted and he showed us our options and worked with us until we were satisfied. The finance department was overbooked the night we came in but that was not Andrews fault. Thanks Andrew! More

2015 GT Mustang Purchased another mustang from Bill Estes Brownsburg dealership. Tony Lehn was great! He was very knowledge about the car. Love our new Mustang! . Purchased another mustang from Bill Estes Brownsburg dealership. Tony Lehn was great! He was very knowledge about the car. Love our new Mustang! . We always have great service at this dealership More

Thank You Jerry Williams I am updating my review because I would like to thank Jerry Williams who is the Service Manager there at Bill Estes Ford. I had a xxxx-up and a rou I am updating my review because I would like to thank Jerry Williams who is the Service Manager there at Bill Estes Ford. I had a xxxx-up and a rough time communicating with the service department and it was taking too long for a solution to get my car fixed in a timely manner. The reason why this review is getting updated is because I left a pretty nasty/upset review about how everything was being taken care of. I would like to first hand again, thank you Jerry Williams. Jerry was able to kind of "take control" on the situation with my car. Came out and actually picked my car up from work and left me with a car for me to drive until my car was fixed and ready to go (at no charge). Jerry and I both work in a costumer service fields; me in the medical field and him in the automotive field. Price isn't want makes someone not come back, it's costumer service... and that's what Jerry has done for me to handle the situation, as well as find out what was wrong with my car and had it all taken care of, I want to thank you again. And I "WILL" be back to Bill Estes Ford. I originally drove a 2007 Chevy Equinox, which I bought from Bill Estes Chevy. I loved the service I was given there and after my Equinox saved my life (I flew off a 35 foot embankment. I was too scared to get back into an Equinox, so I bought of 2012 Ford Escape)... Still from Bill Estes, I wanted to continue with that same service, so I travel from North Carmel to Brownsburg, Indiana to receive the same service I was given at Bill Estes Chevy. Thank you again Jerry, with what you have done for me really has helped me feel a lot better than what I did a few days ago. More