
Bill Estes Ford
Brownsburg, IN
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I just recently bought a used car from here very nice people to deal with .I had a good experience and would recommend Bill Estes to everyone ! from here very nice people to deal with .I had a good experience and would recommend Bill Estes to everyone ! More
Great Dealership Thanks Mike Parham and Greg Floyd great job!!!! Excellent place to buy a car we have bought last 5 cars here and will continue business. Thanks Mike Parham and Greg Floyd great job!!!! Excellent place to buy a car we have bought last 5 cars here and will continue business. More
Low pressure - nice car(s) My wife and I drove to the Bill Estes Ford dealership from Lafayette, about 50 to 55 miles, having only the information from Cars.com regarding the ve My wife and I drove to the Bill Estes Ford dealership from Lafayette, about 50 to 55 miles, having only the information from Cars.com regarding the vehicles in which we were interested. Andrew greeted us and handled our requests for test drives without undue pressure to make a quick decision on buying - we explained that we were just starting our car search. His low-pressure, friendly approach really resonated with us when we returned the next day having decided that the car we wanted was the first we drove. He handled the remainder of the sale smoothly, and respected our desire to move efficiently toward completion of the paperwork so we could babysit our grandchildren to allow our daughter to meet another commitment. All in all, it was one of the better experiences I've had purchasing a vehicle since purchasing my first from my father in 1965. More
Not a typical experience Our experience at Bill Estes was not what we were expecting. After visiting other dealerships, we were expecting pushy salesmen. Our salesman, Andrew Our experience at Bill Estes was not what we were expecting. After visiting other dealerships, we were expecting pushy salesmen. Our salesman, Andrew Jones, was very relaxed and very receptive to the type of car we were looking for. He didn't pressure us into making our purchase right then and there. We did make our purchase that day but it was completely our decision. Every employee at this dealership was very friendly and helpful. Andrew turned what was originally a very stressful purchase into a very positive experience. This dealership and our salesman are definitely a step above any other dealership we have been to. More
Great place to buy a vehicle I saw the vehicle i wanted on their web site and inquired about. A few minutes later Mr. Tony Lehn e-mailed me back and asked when i wanted to go over I saw the vehicle i wanted on their web site and inquired about. A few minutes later Mr. Tony Lehn e-mailed me back and asked when i wanted to go over and test drive the vehicle so i said around noon. I got there and was greeted with probably the friedliiest staff that i have ever dealt with. I drove the vehicle and we eventually came to term and the deal was done. There was no pressure on their part and i would trade there again. More
good job Stephanie Duncan and tony lehn went beyond there job to help with this car buying the show room was very clean and the overall dealership was frie Stephanie Duncan and tony lehn went beyond there job to help with this car buying the show room was very clean and the overall dealership was friendly thank for a good job More
Patrick Smith- Excellent Excellent Excellent We are small business owners who have been awarded Angie's List Super service award each year we have been in business so we believe that we know abou We are small business owners who have been awarded Angie's List Super service award each year we have been in business so we believe that we know about good customer service. Patrick Smith is an excellent example of what one wants a car sales associate to be...friendly, helpful, knowledgeable and not at all high pressure. We were so impressed with how he went above and beyond to provide us with what we needed for our business and it would be impossible for us to be more impressed. Everyone we dealt with was so courteous and Patrick Smith has made us life long customers! More
Brand new purchase Andrew Jones was the Salesman. He was very knowledgable and helpful explaining new features of our car we weren't used to. Made us comfortable during Andrew Jones was the Salesman. He was very knowledgable and helpful explaining new features of our car we weren't used to. Made us comfortable during the process and introduced us to some of the nice staff there. Overall great and would definitely be back. More
used car purchase Andrew was awesome. I had many questions and concerns about buying a used car for my daughters. He found one in our price range, found out answers to Andrew was awesome. I had many questions and concerns about buying a used car for my daughters. He found one in our price range, found out answers to all of our questions and was able to offer what we thought was a fair price. He did all of this with a smile, was very supportive and did not pressure us in any way. I would definitely deal with this dealership and Andrew in a heartbeat! More
Used Ranger They answered every question and Andrew took the time to help me decide which car to get. No pressure, just a relaxed atmosphere and very helpful. T They answered every question and Andrew took the time to help me decide which car to get. No pressure, just a relaxed atmosphere and very helpful. The serice department looks new and impressive, I'm glad he showed me it. I liked how he showed me the information in writing the first time I mentioned a question. A very good experience overall, they had a nice selection of used trucks. I haven't driven the truck much but was impressed with the service they did to make it a safe vehicle before they sold it. It sure felt good on the test drive. More