
Bill Estes Ford
Brownsburg, IN
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Five Star Dealership and Customer Service My wife and I were looking for a fuel efficient car for me to use as a daily driver. We drove 21 miles to Estes Ford and we were me by a friendly sale My wife and I were looking for a fuel efficient car for me to use as a daily driver. We drove 21 miles to Estes Ford and we were me by a friendly salesman named Nathan Wright. Nathan ask if there was anything he could help us with. We told him we were looking at a car from their On-line site and wanted to look at the car. Nathan let us look at the car without pressureing us in any way. He offered to let us test drive the car which we did. He was very knowledgeable about the vehicle we were there to look at and during the test drive he told us what he knew about the car. We went into the dealership after the test drive and we were given a starting price as well as a proposed payment. My wife and I told Nathan we would think about it and get back with him. We took a day or two and made the decision to purchase the car and I called Nathan and set up an appointment to come in and take care of the paperwork. Nathan worked with the Loan Manager and got the payment to right where we wanted. Nathan introduced us to the Business/Loan Manager, Michael Balkas, and he took care of all the paperwork in a quick and courteous manner. Michael took his time with us to make sure we got everything we needed including "Gap Coverage" for our new vehicle purchase. Once we wrapped up with the paperwork, Nathan met us to give us the keys and to walk us out. My wife and I left there feeling very good about our purchase and we were very pleased with how we were treated by these two Gentlemen!! Thank you Nathan and Michael for the great experience we had at Estes Ford!!! We will be back when we are ready for our next car/truck purchase!!! ~T. Russell More
Two thumbs up! Can't say enough good things about my experience at Bill Estes Ford. Both Mike Parham & Dustin McAfee did an excellent job helping me choose my 2012 Can't say enough good things about my experience at Bill Estes Ford. Both Mike Parham & Dustin McAfee did an excellent job helping me choose my 2012 Fusion. Both were kind, thoughtful, experienced, knowledgeable, etc. I definitely will recommend these salesmen & Bill Estes to my friends. More
Great purchase experience Nathan Wright did a great job in working a deal on my trade in on my new mustang. He was very professional, helpful and the entire process was very qu Nathan Wright did a great job in working a deal on my trade in on my new mustang. He was very professional, helpful and the entire process was very quick. This is how a dealership should represent itself to its customers. This is my third vehicle purchase from this dealer and I will be a continuing customer. Thanks again Nathan. John More
Great service from A to Z Went looking for a new f150. Was referred to this dealer from a friend who had a wonderful experience here. Was paired up with mike and was very impre Went looking for a new f150. Was referred to this dealer from a friend who had a wonderful experience here. Was paired up with mike and was very impressed with his professionalism and knowledge of the truck I wanted. Will refer all my friends and family to this dealership and will return. Mike parham is a great salesman. More
Get er done These guys really worked hard on getting me the best deal and keeping me informed. I did quite a big leap in vehicles upgrades and they helped me get These guys really worked hard on getting me the best deal and keeping me informed. I did quite a big leap in vehicles upgrades and they helped me get acclimated really quickly. More
AWESOME! OWEN WAXMAN WAS A GREAT SALES PERSON WITH LOTS OF KNOWLEDGE ON THE MUSTANG. HE WENT ABOVE AND BEYOND IN EXPLAINING EVERY ASPECT OF THE CAR THAT WE WE OWEN WAXMAN WAS A GREAT SALES PERSON WITH LOTS OF KNOWLEDGE ON THE MUSTANG. HE WENT ABOVE AND BEYOND IN EXPLAINING EVERY ASPECT OF THE CAR THAT WE WERE LOOKING AT AND PURCHASED. BILL ESTES FORD WAS VERY CLEAN AND A VERY NICE ATMOSPHERE TO PURCHASE A CAR. FINANCE WAS GREAT TO! More
Looking for a second vehicle On a trip to Bill Estes Ford in Brownsburg to have my oil changed on my Escape, I went into the dealership to look for a salesman I had spoken to prev On a trip to Bill Estes Ford in Brownsburg to have my oil changed on my Escape, I went into the dealership to look for a salesman I had spoken to previously, and had shown me several vehicles, but none were quite right. This day that particular salesman was not working, and I met Mike Parham. I explained to him I was looking for a used vehicle that could pull a horse trailer, and I had jotted down several on a list that I had seen listed on the dealership website. Even knowing that I had asked for another salesman, Mike said that he would be happy to help me look, and right away told me that any purchase would be credited to my previous salesman. As a single woman coming in alone looking for a car, I could be seen as an easy mark by someone just looking to make a sale. This was definitely not the case with Mike. He listened to what I was looking for, and the price I was interested in. He took me around the dealership to see several vehicles, and let me test drive what I wanted. As we evaluated the pros and cons of each, his opinion was honest and fair. There was absolutely no pressure at any time forcing me to make decision. When I found a vehicle that I was really interested in, he went over it with me from top to bottom, explained the good and the dings and nicks that come with purchasing a used car. I was given an offer that was fair and required no haggling. A previous purchase elsewhere years ago was stressful and scary. Not at Bill Estes. All the staff are friendly and very genuine. Financing was painless. I am so happy with my Explorer, and thank you to Mike Parham for his time and effort in helping me find it. New or used, stop by Bill Estes Ford in Brownsburg and see Mike Parham. More
Buy from Bill Estes I had a great experience with this dealership. The salesman were friendly, helpful, and didn't play games with you. They were helpful with the trade i I had a great experience with this dealership. The salesman were friendly, helpful, and didn't play games with you. They were helpful with the trade in, and were eager to make me happy. It was an overall great experience and I recommend that anyone buy a car from here. More
Tony's the MAN Great job Tony putting us in our first truck. Your professionalism was on display at all times and we really appreciate how you walked us through the Great job Tony putting us in our first truck. Your professionalism was on display at all times and we really appreciate how you walked us through the process. All of our questions were answered accurately and honestly and when it came time to negotiate you were very fair. We look forward to working with you in the future. Thanks again! Mark and Cathy More
Great Experience and Friendly Staff It was a pleasure doing business with Bill Estes Ford. No high pressure sales and very friendly staff! They worked hard to stay within our budget an It was a pleasure doing business with Bill Estes Ford. No high pressure sales and very friendly staff! They worked hard to stay within our budget and we walked out with a great truck at a reasonable price! Thanks!!! More