
Bill Estes Ford
Brownsburg, IN
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My wife HATES car shopping. She likens it to enduring a root canal. However, after weeks of searching and researching a select pool of used vehicles, we found exactly what we wanted at Bill Estes Ford. Bri root canal. However, after weeks of searching and researching a select pool of used vehicles, we found exactly what we wanted at Bill Estes Ford. Brian Brickler worked with us, and it was the most painless car buying experience we have ever had. The service was friendly and the sales department was never pushy or aggressive. They worked wonders with our trade and financing, and we drove off with the car we wanted at a great price and a great all-around deal. We will definitely return to Bill Estes Ford in about a year to replace our aging but loyal minivan. Service at the level we received earns customer loyalty, and will certainly bring us back. More
Very nice dealership, all personal encounters were great. I came in for service with possibly doing a trade, each person made sure to introduce you to the person they were passing you off to during the proc I came in for service with possibly doing a trade, each person made sure to introduce you to the person they were passing you off to during the process, everyone was knowledgeable and kind. All questions were answered and cards given for their assistance after the sale if necessary. My sales person, Nathan, was very kind and allowed me to drive several vehicles to ensure I was satisfied with what I choose. Dealership was busy, which is always a good thing, was introduced to General Manager after sale. More
Patrick was very helpful through out my car buying experience at Bill Estes Ford... he was honest and up front about every car we looked at... Bill was also very helpful with his vast amount of knowle experience at Bill Estes Ford... he was honest and up front about every car we looked at... Bill was also very helpful with his vast amount of knowledge on the financial side of things. I felt no pressure throughout the process and was shown every option I had available to me with my purchase... I would highly recommend this dealership to others. More
Consultative, friendly, & fair value approach to the sale & post-sale follow up. Questions / concerns answered in a timely manner. Comfortable & informative process. Brian Brickler expressed a sincere sale & post-sale follow up. Questions / concerns answered in a timely manner. Comfortable & informative process. Brian Brickler expressed a sincere desire to help throughout this important process. Will recommend Bill Estes to others based on the feeling we were valued partners, not just a potental sales target. More
I have bought several new cars in the past but the customer service I received from Bill Estes Ford was by far the best customer service that I have ever experienced when buying a new car. They went customer service I received from Bill Estes Ford was by far the best customer service that I have ever experienced when buying a new car. They went out of their way to make sure I bought the car that I wanted with the options that I wanted. I look forward to doing more business with them when I need to have my new car serviced. Thank you for a great new car purchasing experience. More
Owen was pleasant and worked with me. Good communication. Would recomend Owen and Bill Estes to anyone. Website was a big help and made my shopping more efficient. communication. Would recomend Owen and Bill Estes to anyone. Website was a big help and made my shopping more efficient. More
The Hopkins Family has been going to BILL ESTES FORD in Brownsburg, IN since 1998 when the dealership was located on 136 & Northfield Drive. Over the past 15yrs, our household has purchased 5 vehicles from Brownsburg, IN since 1998 when the dealership was located on 136 & Northfield Drive. Over the past 15yrs, our household has purchased 5 vehicles from them...3 THIS YEAR ALONE! Our immediate family in Brownsburg purchased 9 vehicles from them...both new & used. On our most recent trip to Bill Estes, my husband & I were looking to purchase a used vehicle for our 17yr old son for a Christmas present. Our salesman was BRANDON KIDD. Brandon did a FANTASTIC job. Very professional, friendly & knowledgeable! Brandon understood what kind of vehicle we were looking for, even though we didn't know ourselves :) We had already been PRE-APPROVED for a loan thru a 3rd party before we started shopping for cars. Brandon & the guys in the Finance Dept got us approved with a different bank at a LOWER INTEREST RATE! The car is HOT & SHARP! 2007 Pontiac G6 GT HardTop Convertible with low miles. The price was BELOW market asking price & with the lower interest rate we couldn't pass it up! Brandon made arrangements for the car to be stored at BILL ESTES until Christmas for us! Thank You, Thank a You BRANDON KIDD! Definitely went above & beyond! The look on Hoppys face on Christmas Morning when he sees his OWN CAR in the driveway will be PRICELESS! More
We were highly satisfied with this dealership especially Patrick. He went beyond to make sure that we left with the car we wanted, at the payment we desired. Patrick. He went beyond to make sure that we left with the car we wanted, at the payment we desired. More
Mike Parham is one of the best car consultants I have ever dealt with. He was courteous and very respectful to my needs and wants. Everyone at that dealership has always treated me with utmost respect ever dealt with. He was courteous and very respectful to my needs and wants. Everyone at that dealership has always treated me with utmost respect and that is why I return each time. I had an unusal circumstance that I needed to get out of my current lease, and Mike assisted in finding the right vehicle for me and ensuring that I was appropriately taken care of. I want to thank him and will continually refer friends and relatives to shop and purchase at Bill Estes Ford. Regards, Diane Lingeman More
I was very pleased with all the hard work and dedication that all of the staff at Bill Estes Ford provided. I spent very little time waiting, felt right at home and comfortable with the staff and evironmen that all of the staff at Bill Estes Ford provided. I spent very little time waiting, felt right at home and comfortable with the staff and evironment. Best dealership I have ever visited. More