Bill Estes Ford

I can't begin to write how pleased I was with the entire car buying process. Tony jumped through hoops for us and we couldn't be more thrilled with the outcome. Only car buying experience where I w entire car buying process. Tony jumped through hoops for us and we couldn't be more thrilled with the outcome. Only car buying experience where I wasn't pressured into buying or constantly hounded with phone calls. Other dealerships should take some notes!! Thanks Tony!! Lindsey Jackson More

This is the third vehicle I have purchased from Bill Estes Ford with Owen as my salesperson and I couldn't be more satisfied. Owen continues to find the vehicle that fits my needs best not only for use Estes Ford with Owen as my salesperson and I couldn't be more satisfied. Owen continues to find the vehicle that fits my needs best not only for use but price as well. More

When I arrived to pick up the car it was ready to go; I was met at my appointment time and was able to quickly get my car. The entire process from beginning to end was a breeze. When the time comes, I wi was met at my appointment time and was able to quickly get my car. The entire process from beginning to end was a breeze. When the time comes, I will buy another car from Bill Estes Ford. More

We were looking for a used vehicle that was still fairly new and had lower mileage. We were just going to "look" and see what was on the lot. We met Nathan as we were walking through the parking lot. Natha new and had lower mileage. We were just going to "look" and see what was on the lot. We met Nathan as we were walking through the parking lot. Nathan was very helpful in locating several vehicles that were the type we were looking for - small suv - and in the price range that we could afford. When 1 car didn't work out, he spent the time and effort to look for several other options. We did find the right vehicle and at the right price. The Business Manager, Greg, was efficient and made the financial paperwork very easy to go through to finalize the purchase. Not once in the process, did I feel pressured to buy a car. There have been other times when buying a car, that the salesman was too animated or put undue pressure to buy a higher price car. Nathan's personality was the right fit for us. We would recommend Bill Estes Ford in Brownsburg and specifically, Nathan, to anyone who is looking for a new or used car. More

Large selections of cars and trucks on the lot. Friendly staff all the way from the sales up to manager. They all made the sales and transaction go as smooth and painless. The sales office was full of peopl staff all the way from the sales up to manager. They all made the sales and transaction go as smooth and painless. The sales office was full of people and sale still went fairly quick. Even the manager came out on the floor and personally went to every table to see if they needed drinks, snack or just any questions. I can say I have rarely seen the "THE BOSS" come out of hiding in the back room at other dealerships. I would recommend anyone to stop by if you were in search of new or used vehicle. More

Purchased a new explorer. Nathan was very professional in his approach as a sales person. He listened to what I was looking for and did not pressure me in any way. Overall was satisfied with the experience. his approach as a sales person. He listened to what I was looking for and did not pressure me in any way. Overall was satisfied with the experience. More

My visit to this dealership was by far the best experience I've had to any dealership. Tony was my sales consultant, who maintained throughout the entire process of the purchase of my new car an ex experience I've had to any dealership. Tony was my sales consultant, who maintained throughout the entire process of the purchase of my new car an extremely polite and caring attitude. It is hard workers like him who deserve to be rewarded and recognized. It was indeed a pleasure doing business with him and I definitely recommend him to all future car buyers. They will experience friendly service, exceptionally helpful service, and a positive attitude every time. Couldn't have asked for a better sales rep! Thanks again for all the help!!! I love my new car!!! More

We stopped in Bill Estes to shop for a used vehicle, and Kyle was great from the start. We got the financing in place first so we knew what to look for, then started the search. Kyle had great knowledge o Kyle was great from the start. We got the financing in place first so we knew what to look for, then started the search. Kyle had great knowledge of the inventory and found the right vehicle for us. He was friendly and honest, and I'd recommend him to anyone. Thanks! More

Great experience. Very friendly too. Tony was awesome and was the perfect salesman for us-- nice, knowledgable, but not pushy. He is a big reason we bought here. They even found us a better rate than we fo was the perfect salesman for us-- nice, knowledgable, but not pushy. He is a big reason we bought here. They even found us a better rate than we found ourselves. We will be going back for our next car for sure. More

Kyle was very nice during the process, but we did most of our negotiating through email and when I came into the dealership, I feel I did not get what we had discussed in our emails. Originally my trade in our negotiating through email and when I came into the dealership, I feel I did not get what we had discussed in our emails. Originally my trade in was worth $1,000 then we negotiated more and they said they would take $2,000 for it, then when the paperwork came, it was on $1,000 and Chris came up with a high interest rate at first and I told him my bank could do better, so then he said another bank "owed him a favor" and he would call them to get me a lower interest rate. However, he never called them, he just got a lower rate, but when the monthly payment was higher than I wanted, the rate ended up going higher anyway because we had to stretch out the payments. They did not throw in ANYTHING extra, I asked if they would tint just my 2 front windows and they told me that would cost $199 and I also didn't have a remote starter and they wouldn't do that either. My sister got tinted windows and a remote starter when she purchased her vehicle at Penske in Indianapolis. I felt Chris was fake and I didn't trust him and would not recommend this dealership to any friends or family for sure. More