Bill Estes Ford

Kyle was very nice during the process, but we did most of our negotiating through email and when I came into the dealership, I feel I did not get what we had discussed in our emails. Originally my trade in our negotiating through email and when I came into the dealership, I feel I did not get what we had discussed in our emails. Originally my trade in was worth $1,000 then we negotiated more and they said they would take $2,000 for it, then when the paperwork came, it was on $1,000 and Chris came up with a high interest rate at first and I told him my bank could do better, so then he said another bank "owed him a favor" and he would call them to get me a lower interest rate. However, he never called them, he just got a lower rate, but when the monthly payment was higher than I wanted, the rate ended up going higher anyway because we had to stretch out the payments. They did not throw in ANYTHING extra, I asked if they would tint just my 2 front windows and they told me that would cost $199 and I also didn't have a remote starter and they wouldn't do that either. My sister got tinted windows and a remote starter when she purchased her vehicle at Penske in Indianapolis. I felt Chris was fake and I didn't trust him and would not recommend this dealership to any friends or family for sure. More

Awesome company! Will always buy my vehicles from here. Great staff. I have bought several cars and trucks over the last 10 years love them all. Thanks Great staff. I have bought several cars and trucks over the last 10 years love them all. Thanks More

Great staff all around very friendly I had a great experience buying my first new Ford at this dealership in November of 2012 , I will definitely return for my next vehicle. Their service department experience buying my first new Ford at this dealership in November of 2012 , I will definitely return for my next vehicle. Their service department is well trained and able to answer you questions they went out of their way to help me to service my vehicle. Two thumbs up. Bob Minet. More

From the beginning email and phone call to driving off the lot, this was honestly the best customer service experience I have ever had, yet alone in buying a new car. Matt W. is a bright, honest, hard wor the lot, this was honestly the best customer service experience I have ever had, yet alone in buying a new car. Matt W. is a bright, honest, hard working young man and knows his stuff on everything Ford. I felt like I was buying a car from my own son, so helpful and sweet. He was patient, kind and made everything so easy and showed me every option I wanted. I was so blessed that he is the one who contacted me after my internet request. I will be referring him to all my friends and family and when my granddaughter is ready for her first new car soon, we will for sure be back to buy a new car with the Awesome team that helped us. Chris E. made getting financed like a dream; so easy, everything explained so I could understand it, and super kind and friendly. Alex M. was my final helper who took his time walking over the car, showing me how everything worked, and being realy patient while I learned to use the sync function for my phone. Today was a blessed day for me to be able to drive home in a gorgeous new Edge and feel blessed to have been treated so well. It has been a very very long time since I have owned a new car and I teared up from joy when all was said and done. I will be back as a loyal client and can't thank Matt W., Chris E., and Alex M. enough! More

We had an awesome experience! Everyone we worked with was very helpful and friendly. We got an amazing deal on our F150. Thank you Bill Estes Ford! very helpful and friendly. We got an amazing deal on our F150. Thank you Bill Estes Ford! More

I just purchased 2013 Ford 150 FX4. Everyone at Bill Estes Ford was friendly and provided the best of customer service. They worked late to make the deal happen and now I am a proud owner of a brand ne Estes Ford was friendly and provided the best of customer service. They worked late to make the deal happen and now I am a proud owner of a brand new FX4 Ford truck! Special thanks to everyone on a Bill Estes for making this purchase an easy one! More

Mike Parham and Dustin McAfee went above and beyond to make sure we were provided with the car we wanted and did so in a friendly and accommodating manner. Greg Floyd, the business manager, completed the make sure we were provided with the car we wanted and did so in a friendly and accommodating manner. Greg Floyd, the business manager, completed the process and made us feel very comfortable. We would not hesitate to recommend dealing with them and Bill Estes Ford. More

I went to Bill Estes looking to purchase my first car. Matt made everything very easy and helped find the best car for me. Bill helped explain all my financing options and service contract. I'd definitely Matt made everything very easy and helped find the best car for me. Bill helped explain all my financing options and service contract. I'd definitely recommend them ! Thanks ! More

Nathan and Brittany were very responsive and followed up with any questions that I had concerning trade in of my 2011 Edge for a 2013 Edge. Bill Harrel convinced me to try a lease versus purchase. The bu with any questions that I had concerning trade in of my 2011 Edge for a 2013 Edge. Bill Harrel convinced me to try a lease versus purchase. The business/financing is the area that took the most time, where I did not have the time to fully understand the costs and additions. More

Great job again! Mike's low pressure style makes it painless. I told him what I was looking for and he showed me the best deals on the lot. Dustin does a great job of showing you how your new vehicle painless. I told him what I was looking for and he showed me the best deals on the lot. Dustin does a great job of showing you how your new vehicle works. Thanks again. More