
Bill Estes Ford
Brownsburg, IN
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I came across Estes Ford's ratings online and browsed their inventory. After being disappointed by both the sales teams and inventory at my local dealers, I traveled from out of state to Browsburg becau their inventory. After being disappointed by both the sales teams and inventory at my local dealers, I traveled from out of state to Browsburg because they had several trucks in the model/options I was looking for. I actually had a good idea of what they had in stock already because the online representative had assisted me on a Sunday afternoon. Matt Westenkirchner contacted me the next morning and we arranged a time for me to look at trucks. I'm very busy and it helped immensely to be able to narrow down options and cut to the chase the moment I arrived. I wasn't planning on trading my current vehicled but decided to at the last moment. Matt worked with me to get a good price on both the new truck and my trade. We were able to work a deal that same night just before closing time so I didn't have to make the trip again to finalize anything. Matt even went out of his way to make sure I had a front license bracket, which is required in my home state. I would reccommend him and the rest of the Estes team to my family and friends. Travelling to Estes was well worth the drive. I love my new truck and am glad I didn't overpay elsewhere! Thanks again! More
My sales person was Patrick, from the very beginning he remained professional, he continued constant communication with me in which I really appreciated. I had visited several other dealerships, I really remained professional, he continued constant communication with me in which I really appreciated. I had visited several other dealerships, I really became disappointed so I decided Bill Estes Ford, I have no regrets and I will return for future purchases. More
Went "looking" for a new car and left buying one! Mike Parham was a professional and very informative gentleman. I felt at ease when test driving and talking prices. Never felt pressured or unc one! Mike Parham was a professional and very informative gentleman. I felt at ease when test driving and talking prices. Never felt pressured or uncomfortable being a single woman buying a car. Dustin McAfee was also very informative and handled my trade-in. He went through my new car with me and set up the new functions. The entire experience at Bill Estes Brownsburg Ford was wonderful. More
Kyle was very courteous and knowledgeable. He took the time to go over the car facts inspection with us and all the features of the vehicle. He worked tirelessly to get us the best deal possible. time to go over the car facts inspection with us and all the features of the vehicle. He worked tirelessly to get us the best deal possible. More
We were having trouble with our truck for almost 2 weeks, 3 separate visits, for the same thing. it was irritating having to keep going back. but it seems to be all fixed in the end. Courtney Waling was very 3 separate visits, for the same thing. it was irritating having to keep going back. but it seems to be all fixed in the end. Courtney Waling was very friendly and helpful. More
I went to BIll Estes to purchase my first car of my own. I had shopped around and researched my options. After going to Andy Mohr Ford and Penske Honda, I went to Bill Estes Ford. The knowledge of the vehic I had shopped around and researched my options. After going to Andy Mohr Ford and Penske Honda, I went to Bill Estes Ford. The knowledge of the vehicle and customer service were far better than any I had experienced at the other dealers. Tony was a great help and was able to inform me about the vehicle and help me firm up a deal. I am very pleased and because of BIll Estes and their team, my first car buying experience was a good one and I will do all I can to bring my business back to Bill Estes. More
Michael was very helpful and listen to everything that I wanted in a new car. I would recommend Bill ESTES FORD to anyone that asked. I would also recommend Michael for there sales persons. Just an over wanted in a new car. I would recommend Bill ESTES FORD to anyone that asked. I would also recommend Michael for there sales persons. Just an overall good expericace. More
Brian brickler and Bill Herrel were the two great guys you would ever want to deal with and made the process so easy. I was in and in no time. I love my truck . They made it happen. I would recommend Bill you would ever want to deal with and made the process so easy. I was in and in no time. I love my truck . They made it happen. I would recommend Bill Estes Ford and I would have them see Brian. Thanks Brian Brickler and Bill Herrel. Ron Basey More
Owen was very thorough in providing all of the details of the vehicle and the sales process. He got us the deal we wanted and minimal time. This was the least amount of time we have ever spent at a dealers the vehicle and the sales process. He got us the deal we wanted and minimal time. This was the least amount of time we have ever spent at a dealership when purchasing a vehicle. More
My wife and I were not expecting to buy a car on the day we visited Bill Estes ford. We were only there to look and get ideas of the type of car we would be looking for once our lease was up. Owen greated we visited Bill Estes ford. We were only there to look and get ideas of the type of car we would be looking for once our lease was up. Owen greated us and gave us plenty of space to look all the while being very informative of the questions we had. He pointed us in the direction of a Ford Fusion, showed us the features and we told him, we have a lease we are not buying today but we would like to get numbers. Owen made us feel very comfortable and was able to work with the managers to get our lease paid off and lower our monthly payments. Thanks Owen and we love the car. It was also important for us to see the commuinity give back program at Bill Estes, we have worked with Sheltering Wings before in the past so it was a great feeling that we could help again. More