Bill Estes Ford

I found the perfect car I had been looking for at Bill Estes. The sales and financing team made the experience easy and fast. I only spent 2 hours or so which included the test drive and purchase. I wo Estes. The sales and financing team made the experience easy and fast. I only spent 2 hours or so which included the test drive and purchase. I would highly recommend this dealership to anyone looking. More

My first visit was a bit disappointing. But after a follow up with Nathan they made it right and I ended up purchasing a vehicle. follow up with Nathan they made it right and I ended up purchasing a vehicle. More

This Ford Dealer is the best on the west side of Indianapolis - don't let all the dealership construction detour you away - they are ready to make deals here. No pressure here and they work to mee Indianapolis - don't let all the dealership construction detour you away - they are ready to make deals here. No pressure here and they work to meet your desired budget (unlike the other Ford Dealer in Plainfield). Kyle Lunning (my salesman) was excellent in helping dedice the options and type of car I wanted to purchase and would highly recommend him to anyone else. My overall experience was very pleasant and exciting compared to four years ago when I purchased my other new vehicle. More

Cudos to Owen Waxman for the expert handling of my situation. His professionalism, kindness, compassion was outstanding. I will recommend him to all my friends. Thank you so much. My old car needed e situation. His professionalism, kindness, compassion was outstanding. I will recommend him to all my friends. Thank you so much. My old car needed extensive repair. Owen helped me get a new car. Jacqueline Sharpe More

I had a great experience with the staff at Bill Estes Ford. Everyone was friendly, but not overbearing. I got the truck I wanted at the price I wanted and the staff gave me ample time to make my decisi Ford. Everyone was friendly, but not overbearing. I got the truck I wanted at the price I wanted and the staff gave me ample time to make my decision. I will buy again at Bill Estes Ford. More

I was working with other ford dealership before I came to Bill Estes and wanted to compair my options. I was totally impressed with Owen Waxman and his no pressure sales approach. I had a price and truck in Bill Estes and wanted to compair my options. I was totally impressed with Owen Waxman and his no pressure sales approach. I had a price and truck in mind that I wanted and Owen was able to meet that goal, I was even able to leave the dealership to check out other truck I was looking at and keep the deal we had worked out on the table with Brian's assurance that I could come back with what we had agreed on that is something I have never encountered while buying a vehicle. I was so impressed with that I couldn't wait till I got back to Back to make the deal. More

The transaction was easy because the staff was very professional and not "pushy." The sales staff was very conversational and knowledgable of the vehicle. I would recommend Bill Estes to others. professional and not "pushy." The sales staff was very conversational and knowledgable of the vehicle. I would recommend Bill Estes to others. More

I went to Bill Estes Ford to buy a 2014 Ford Explorer. I met Mike Parham and Dustin McAfee at 2 in the afternoon. They listened to what I wanted, got on the computer as there were none in stock - too new, c met Mike Parham and Dustin McAfee at 2 in the afternoon. They listened to what I wanted, got on the computer as there were none in stock - too new, came up with a great price, and I ordered the car by 4:30 the same day. The customer service aspect of Bill Estes Ford is second to none. When I have a question, it is alway answered to my satisfaction. The bottom line - the staff at Estes Ford are just plain friendly and helpful, I like frendly and helpful. This is my first Ford ever in 40 plus years of buying new automobiles. I feel I have purchased a great vehicle from a great dealership. I look forward to a long relationship with Bill Estes Ford. More

I was greeted promptly by Matt when I arrived at the dealership. I specified exactly what I want and he immediately took me to two vehicles that fit my needs and specifications (price, mileage, etc). Ch dealership. I specified exactly what I want and he immediately took me to two vehicles that fit my needs and specifications (price, mileage, etc). Chris was also very professional when he went through all the paperwork at the end. I would have preferred a little more clarification on when I would be getting loan documents from the lender. Part of negotiating this sale was the addition of cruise control to my vehicle, paid for by the dealer. The service department contacted me and scheduled my service appointment in a very timely manner. The only part of the addition that I am somewhat disappointed in is the actual cruise control mechanism that was installed; the placement was awkward and it seems to be a lower quality unit. More

First time experience with dealership and will not be the last either. Dee was a wonderful service agent who kept me informed on the progress of my car repair. He made me feel that I was a special customer b last either. Dee was a wonderful service agent who kept me informed on the progress of my car repair. He made me feel that I was a special customer by taking time to explain everything to me and followed up on my issues with my car. Kudos to Dee for all his hardwork. More