Bill Estes Ford

The team of guys I worked with were the most patient, kind, knowledgeable, honest, and all around great guys. They never were pushy and let us take our time in finding the right vehicle. They went well a kind, knowledgeable, honest, and all around great guys. They never were pushy and let us take our time in finding the right vehicle. They went well above the call of duty to make sure the price and financing were exactly what we wanted at the price we wanted it! Most definitely the best experience I have had when working with a sales person or persons! When its time to buy again I know that I will be back!!! Thank you very much Tony Lehn, Mike Balkas, Zac Pelz, Alex Ruppert, Chris Elder, and Bill Estes Ford!!!! More

Susie and Mike were very helpful. My wife and I never felt pressured at all. A week later I was back for some fabric protection to be applied on the seats. Service dept was top notch as well. felt pressured at all. A week later I was back for some fabric protection to be applied on the seats. Service dept was top notch as well. More

I purchased a certified used Subaru from the dealership, there was a great selection of cars to choose from. I love the new car, and Darryl was very responsive to my questions and concerns. I really appreci there was a great selection of cars to choose from. I love the new car, and Darryl was very responsive to my questions and concerns. I really appreciate the customer service he has provided. More

Matt Westenkirchner was a class act and made my new car buying experience seamless and stress free. He was courteous and respectful of my time and comfortabilty when looking at vehicles. Customer focus is buying experience seamless and stress free. He was courteous and respectful of my time and comfortabilty when looking at vehicles. Customer focus is a high priority for everyone at Bill Estes Ford, and I would recommend this dealership to anyone. Matt even came in on his day off to finalize the purchase of my vehicle. I truly appreciate his dedication and attention to detail. Greg Floyd also made the closing of my purchase a comfortable and enjoyable experience. At all times, I felt knowledgable and appreciated as a customer. Thank you Bill Estes Ford! More

I just bought my 5th vehicle from Mike Parham. He and the whole staff continue to provide excellent service and product. The dealership brought in a low mileage (54K) 2007 Ford Focus ( 1 owner ) that I was whole staff continue to provide excellent service and product. The dealership brought in a low mileage (54K) 2007 Ford Focus ( 1 owner ) that I was able to identify online the day they received it. Mike and Dustin helped us evaluate the vehicle to our needs and made sure the maintenance crew got the vehicle road worthy (they cleaned it up the same day and even replaced the brakes). Greg helped us understand the warranty options without any pressure to buy and worked with us to make it all VERY affordable. I'll be back for number 6 when the time comes. More

This was my first new car buying experience in over 13 years (I keep cars for a long time). Everyone I dealt with struck a good balance between professionalism, friendliness, knowledge, and sincerity. Buy years (I keep cars for a long time). Everyone I dealt with struck a good balance between professionalism, friendliness, knowledge, and sincerity. Buying a vehicle is obviously one of those endeavors that many people would prefer to be as quick and painless as possible. If you're a serious buyer, have your facts straight, done your research, and understand that this is a business activity with the dealer clearly needing to come out ahead (within reason), then you should be as happy as I was with my experience. I look forward to having my new vehicle serviced here for many years to come and will do everything I can to replace our family minivan here in a few years. More

From the very first contact with Matt, he went out of his way to ensure that we were happy with his service to his soon to be customers. We needed to know if the vehicle we were interested in was still on t way to ensure that we were happy with his service to his soon to be customers. We needed to know if the vehicle we were interested in was still on the lot because we were leaving from Chicago at 5:30am. Matt went back to the dealership after hours to ensure the vehicle was indeed still there. Deal was struck in record time compared to other dealerships that we have been to. Thanks also to Alex for helping explain the vehicle's new electronics and for syncing my phone to it. Overall, a fabulous experience with people who truly want to have happy customers that will gladly make the drive for a positive experience. We will definitely be back! More

The expereince was very nice. I am iffy on dealing with salesmen-and you were absolutely fanatastic! Not pushy or anything and waited for my approval. Thanks so much-I will definitly be back.. salesmen-and you were absolutely fanatastic! Not pushy or anything and waited for my approval. Thanks so much-I will definitly be back.. More

I had shopped around for a new 2013 Ford Fusion Hybrid and what attracted me to this dealership was the approach of the salesperson, Brian Brickler. He developed in me a sense of trust and he displayed s and what attracted me to this dealership was the approach of the salesperson, Brian Brickler. He developed in me a sense of trust and he displayed sincerety in his representing information about the vehicle. His confidence in the product is what helped me make up my mind. He never made me feel I was getting a "sales pitch"....I would highly recommend him as a salesperson and also the dealership. More

Brian is a great sales person. This is the third car we have purchased from Brian. He remembers us and treats us like family. He doesn't pressure you. Bill Estes hasa great staff and service department. Ou have purchased from Brian. He remembers us and treats us like family. He doesn't pressure you. Bill Estes hasa great staff and service department. Our daughter and son in law are looking to buy a new car and we are sterring them to Bill Estes. More