Bill Estes Ford

We were looking for a used car that two teenagers would be able to drive around town. Owen found a car within our price range that was nice and still worked moderately well. Good experience. be able to drive around town. Owen found a car within our price range that was nice and still worked moderately well. Good experience. More

This was the best experience I have ever had when purchasing a vehicle. I typically despise purchasing a vehicle, because dealing between the sales associate and sales managers is a long drawn out p purchasing a vehicle. I typically despise purchasing a vehicle, because dealing between the sales associate and sales managers is a long drawn out process involving several trips between the two when working on the purchasing price. This deal took one exchange. Tony was excellent to work with. He was curtious, understandng and was very prompt in answering our questions. Both he and Zach stayed after hours to close our deal. More

My wife and daughter were visiting the lot after hours just to start seeing what was available. Mike Parham came out to see if they had any questions. My wife was very impressed with how helpful he was an just to start seeing what was available. Mike Parham came out to see if they had any questions. My wife was very impressed with how helpful he was and the lack of pushiness or pressure. We stopped in yesterday afternoon to do a few test drives. Mike and Dustin were very helpful and honest about wanting to get us into a car that very day that we were happy with. We were getting a good deal on a used explorer but we actually ended up getting a less expensive car than we were initially looking at, since it was a better deal and best fit our needs. They were more than happy to get us into the less expensive vehicle. We thought that our dealings with Mike and Dustin were easy, helpful, friendly and pressure free. They were great to deal with and I would recommend them without hesitation. More

I drove all around the city looking for a car and I finally came back to Brownsburg to Bill Estes Ford and there it was - right under my nose the whole time. Matt Westenkirchner was my guy and he made finally came back to Brownsburg to Bill Estes Ford and there it was - right under my nose the whole time. Matt Westenkirchner was my guy and he made buying a car a relaxing, positive experience for me. I bought the car I was looking for at a great price and they even filled up the gas tank for me! I will defintely go back to Bill Estes Ford when I'm ready to buy my next vehicle. Thanks guys! More

I am not a big fan of the car buying experience, but I must say I was extremely pleased with everyone at Bill Estes. I contacted the dealership via the internet, and Jason Abbott responded in a timely ma must say I was extremely pleased with everyone at Bill Estes. I contacted the dealership via the internet, and Jason Abbott responded in a timely manner. He was both courteous and helpful. I explained my needs, and that I was looking at a similar car at a competing dealership. Jason was very up front, and did not act in a way can tend to give car salesmen a a bad reputation. I visited the dealership a few days later, and explained my terms of the deal to Jason. In short the deal needed to be approved by the general manager, but it was done in a professional, no pressure environment. Chris Elder closed the financial aspect of the deal in a very positive, consumer friendly way. All in all, it was my best car buying experience. More

Excellent service all around! We appreciate all the hard work and quick response to all of our questions. By far the best experience we have had with any vehicle purchase. Thank you! work and quick response to all of our questions. By far the best experience we have had with any vehicle purchase. Thank you! More

If you had to fly across 6 states to rescue a Chevy from a Ford dealership, Bill Estes should be the place and Kyle Lunning should be your guy. I was only in Indiana for the 30 minutes it took to make the d a Ford dealership, Bill Estes should be the place and Kyle Lunning should be your guy. I was only in Indiana for the 30 minutes it took to make the deal but I would definitely go back and this dealership was part of that positive experience. The even picked me up from the airport. Good times. More

I had viewed the tv ads about the Ford Fusion and decided to visit the one that was most convenient to our residence which was Bill Estes Ford in Brownsburg. I found the overall atmosphere to be friendly and to visit the one that was most convenient to our residence which was Bill Estes Ford in Brownsburg. I found the overall atmosphere to be friendly and pleasant. I did not feel it necessary to visit another Ford dealership unless we could not work together on price an interest rate. Even though they tried to get as much as possible for the vehicle we aere able to reach a fair compromise and I drove home with a Fusion after the second visit. More

I am a return customer purchasing my second vehicle from Bill Estes. We returned because we enjoyed the customer service and price we received from our Sales Consultant the first time. This time I have to Bill Estes. We returned because we enjoyed the customer service and price we received from our Sales Consultant the first time. This time I have to say that Owen (our Sales Consultant) was very pleasant to work with and went above and beyond to make sure we were taken care of. Greg Floyd also took care of our financing and was also very pleasant to work with. The number one thing I can say about the customer service is the fact that if something does go wrong - they work to make it right. More

Service was wonderful! I was shown everything I needed to see and the SYNC function was explained thoroughly. I was also given options and test drove more than one car to make a final decision. I was not pre see and the SYNC function was explained thoroughly. I was also given options and test drove more than one car to make a final decision. I was not pressured into making a decision I was not comfortable with and given enough time to figure out what I wanted. I am glad I got the new Fusion and could not be happier with it! Great dealership, would do business with them again! More