
Bill Estes Ford
Brownsburg, IN
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Very helpful very courteous employees! I will definitely recommend this dealership! I like a dealership that is not pushy on trying to sell a car but is there to answer questions. Good job recommend this dealership! I like a dealership that is not pushy on trying to sell a car but is there to answer questions. Good job More
As a female, i have not always had good experiences with car dealers. At Bill Estes I felt I was treated well and was heard. The follow up has also been good. I will use this dealer again. car dealers. At Bill Estes I felt I was treated well and was heard. The follow up has also been good. I will use this dealer again. More
I knew what I was looking for and the staff bent over backwards to accommodate me. They were friendly and quick to answer or find the answer to my questions. I would recommend Estes Ford to others. backwards to accommodate me. They were friendly and quick to answer or find the answer to my questions. I would recommend Estes Ford to others. More
This is the second car I've bought at Bill Estes Ford from Brian Brickler. Both Brian and the dealership are Great! I Highly recommend Brian and the team at Bill Estes Ford. from Brian Brickler. Both Brian and the dealership are Great! I Highly recommend Brian and the team at Bill Estes Ford. More
I went to this dealership to buy my car because my dad previously came in and bought his truck from this dealership. I have been here a few times with him to pick out certain fixtures for his truck and to previously came in and bought his truck from this dealership. I have been here a few times with him to pick out certain fixtures for his truck and to look at cars just to keep in mind. Each time I have come here Matt has been very friendly and extremely helpful. Chris helped me and my dad with the paper work while Brandon helped inform me about my car. They deserve the best rating because I received the best service from them, More
We had an excellent experience purchasing our car here. Here's a easy breakdown of the services offered to us: Picking out the car: Everyone was very friendly and no one tried to bombard us with any sal Here's a easy breakdown of the services offered to us: Picking out the car: Everyone was very friendly and no one tried to bombard us with any sales pitches or make us feel uncomfortable at all. I went to the dealership 3x over the course of a week and looked at quite a few cars. Matt was patient with me and didn't try to sway my decision or lack thereof. When I finally found the car we ended up buying, I sat in it and knew it was the car for our family. Purchasing the car: Brian and Matt worked with my wife and I to get us an awesome deal for our trade-in and the price of the vehicle we were purchasing. It was a very quick process with little back and forth. Both guys were very professional and also very friendly. At no time were they "pushy" with us. Paperwork: My wife had to leave to get the kids from the babysitter. We informed Matt of this when we first got to the dealership. Chris was very, very helpful with explaining the contract and the different warranties and such while allowing my wife and I to choose the best coverage that suited our needs. He never tried to over or under sell us on anything. He explained everything and made sure we understood and agreed with all the numbers and then quickly had my wife sign what she needed to so that she could leave. This was very appreciated by us and also by the babysitter! We were in and out in about an hour and a half for the whole process. (Includes my wife looking at a few cars as well) Overall: I will definitely be back to this dealership to purchase our next car whenever that time comes. Hands-down the best experience I've had buying a car. Usually I hate any and all interactions with anyone associated with a dealership; pretty much ruins my day. This was the opposite. All three times I went to the dealership I left feeling like I had been taken very good care of. Thanks guys! More
My husband and I had a great experience with Bill Estes Ford...I have never in my life experienced such a friendly group of people, I also did not expect a purchase of a car to be so easy. It makes a diffe Ford...I have never in my life experienced such a friendly group of people, I also did not expect a purchase of a car to be so easy. It makes a difference when you have people who are honest and straight forward. I want to thank Mike Parham for helping us find the perfect car, he is a very good car salesman, not to mention very down to earth. Thank You Tim and Jenny Key More
Went to this dealership to look at a used car on the lot but ended up buying a new car. I worked with Owen Waxman. He was very informative and patient as I worked the process of deciding on my first car. I but ended up buying a new car. I worked with Owen Waxman. He was very informative and patient as I worked the process of deciding on my first car. I visited many other dealerships and spoke with many sales associates but I would recommend this dealership and Owen Waxman to many looking to buy a new or used car because all the staff was very kind and Owen was very helpful and very patient. More
I was thoroughly impressed with everyone at Bill Estes Ford. Brian is an exceptional salesperson who made me feel at ease. Gregg made the financial part of the sale go seamlessly , and Brandon helped me Ford. Brian is an exceptional salesperson who made me feel at ease. Gregg made the financial part of the sale go seamlessly , and Brandon helped me with the technical aspects of the car in a way that was easily understood. I would recommend this dealership to anyone in the market for a new or used car. More
I was in the market for a new car. I visited several dealerships with Bill Estes being the 3rd Ford dealership visited. Other dealerships did not have a fusion S readily available and kept trying to se dealerships with Bill Estes being the 3rd Ford dealership visited. Other dealerships did not have a fusion S readily available and kept trying to sell me other models. Which were great models, but had more features than i require. I found the ford fusion S in blue on their website and emailed Darryl regarding its availability and price based on other dealerships I visited. They were within $100 of price negotiations i had done at other competitors. Tony Lehn was fantastic!!! My wife and I pulled up, parked, and found the Fusion S in front. We were looking at the car when Tony came over within 5 minutes of us being there (I sent an email saying we were on our way). He let my wife and I test drive and we purchased the car within 60 minutes. This dealership was not pushy at all with the sale, the paperwork was streamlined, and a technician spent time educating us on our new vehicle hands free options in detail. Our trade in value was exactly what i expected it to be-didn't even need to negotiate, and the finance guy Greg had found that the Capital One APY was better than our expected Chase APY!!!! And we found out they have $19.99 oil changes!!! I love my new car and the care/service we received from Tony has already setup my new Ford Fusion S to be just as memorable as when i purchased my first car in high school. I only feel bad about not thinking about Bill Estes sooner. It wasn't until my oldest walked in with his St. Malachy cub scout pine wood derby car shirt from earlier in the year, which was donated by Bill Estes Ford, that i recalled the dealership. I should have just stated at Bill Estes rather than going to the other dealerships.... More