
Bill Estes Ford
Brownsburg, IN
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The sales staff was very friendly and took the time to get to know me and found exactly what I wanted. The staff really took the time to go over the vehicle and all its features to make sure I know everyt get to know me and found exactly what I wanted. The staff really took the time to go over the vehicle and all its features to make sure I know everything about the truck before leaving. They even paired my phone to the truck so I didn't have to and also told me that if it loses its connection to return any time and they will redo it for me if I am unable to do it. Overall it was a great experience and would recommend it to any one because they treat you like a person and not just a sale. More
I and my wife have purchased several vehicles from Bill Estes Ford. This dealership is the first and only dealership that I have used that makes you feel welcome and important to them. They are freindly to Estes Ford. This dealership is the first and only dealership that I have used that makes you feel welcome and important to them. They are freindly to the point that I stop in and visit on a regurlar basis just to say Hi. They always ask how my wife and I are doing and that they were glad that I stopped in. I have recomended them to several friends and one has purchased a new vehicle from them recently. They too find the Staff at Bill Estes Ford to be friendly and helpful. More
Interaction with this dealership was by far the best car buying experience I have had to date (and I have bought a lot of cars)! Mike and Dustin were professional, caring, and went out of their way to get m buying experience I have had to date (and I have bought a lot of cars)! Mike and Dustin were professional, caring, and went out of their way to get me into the truck that I wanted! Zac also went above and beyond getting me financed! Service after the sale has also been far superior to that of other dealerships I have dealt with in the past. The couple of concerns I have had with my truck, they have taken care of without a second thought! There is a reason that this dealership is number 1 in Indiana; and with service like this, they will continue that trend! I will and have recommended this dealership to both my friends and co-workers! More
We had been checking on the internet for a new Fusion Hybrid and found the one we were interested in and called to check on availability, Mike told us it was available and made an appt to come in and dri Hybrid and found the one we were interested in and called to check on availability, Mike told us it was available and made an appt to come in and drive it. Mike was not at all pushy about the sale and gave us time to decide which car we wanted what color and let us drive around and think about our decision. I highly recommend Mike for your next car purchase. More
Terrific experience at Bill Estes Ford! This will be our first stop when we are ready for another new car! Thanks to Jason Abbott and Brian Weddle for making our buying experience pleasurable. first stop when we are ready for another new car! Thanks to Jason Abbott and Brian Weddle for making our buying experience pleasurable. More
purchase went smooth no problems asked about vehicle got shown one got price, thought about it, brought it in less time that is being required in filling this form out shown one got price, thought about it, brought it in less time that is being required in filling this form out More
Tony was great to work with. We felt no pressure in the sale and he was very friendly. I told Tony what I was looking for and he gave me my options without the high pressure sale. The only time I felt an sale and he was very friendly. I told Tony what I was looking for and he gave me my options without the high pressure sale. The only time I felt anything but friendliness and no pressure was when we went in to see the financial manager. When I passed on the extended warrenty, the financial manager turned very cold. That was my only bad experience. The car is great and I felt I received a great deal. More
N/A waiting to see what happens with my truck seems they N/A waiting to see what happens with my truck seems they are working to make my truck run right I fill out more in a week to see what happens N/A waiting to see what happens with my truck seems they are working to make my truck run right I fill out more in a week to see what happens More
Called dealership regarding 2010 Camero on the lot. We spoke with Michael Balkas and he was very helpful and we set an appt to come look at the car. My son was making the purchase and it was a big invest spoke with Michael Balkas and he was very helpful and we set an appt to come look at the car. My son was making the purchase and it was a big investment for him being 18. Michael was extremely patient and helpful with helping him so that he could make the right decision. He is very happy with his choice and we would definately recommend Michael to others. More
We had our car serviced at Bill Estes Ford, and I highly recommend them to anyone. We dealt with Jason in the service department, and he was wonderful! Very knowledgeable, friendly and thorough. recommend them to anyone. We dealt with Jason in the service department, and he was wonderful! Very knowledgeable, friendly and thorough. More