
Bill Estes Ford
Brownsburg, IN
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Customer service was excellent, and they gave me a great deal and interest rate on the Trailblazer we purchased. Darryl kept in touch and answered all my questions. I shopped several dealerships both onli deal and interest rate on the Trailblazer we purchased. Darryl kept in touch and answered all my questions. I shopped several dealerships both online and in person and would recommend Bill Estes. We drove an hour one way and it was worth the trip. More
We had a great experience with Bill Estes Ford in Brownsburg. Mike raelly worked to get us what we wanted, and to meet and exceed our expectations. We were pleased with the low interest rate that th Brownsburg. Mike raelly worked to get us what we wanted, and to meet and exceed our expectations. We were pleased with the low interest rate that the finance department was able to negotiate with a lender, and the overall experience has been very easy and positive. More
Mike Balkus was the absolute best salesman in personality and knowledge I have ever dealt with and I have bought several cars. He listened to what my intentions were and was extremely curtious and worked ver and knowledge I have ever dealt with and I have bought several cars. He listened to what my intentions were and was extremely curtious and worked very hard to help me get into a vehicle. I appreciate his help and will definately recommend him to others!! More
I have tried to purchase a 2011 Ford Explorer at 2 other dealerships with no success. The other dealerships were pulling every shady trick in the book. NOT Bill Estes Ford. They made every step of the ca dealerships with no success. The other dealerships were pulling every shady trick in the book. NOT Bill Estes Ford. They made every step of the car buying purchase VERY smooth. They went above and beyond for me to make sure I was happy with everything. More
The employees were all professional and thorough. Darryl promptly returned phone calls and was attentive to my needs. He located the car I wanted and helped walk me through the entire process. His knowle promptly returned phone calls and was attentive to my needs. He located the car I wanted and helped walk me through the entire process. His knowledge and explanations were complete It really was a pleasure to do business with the agency. Zach's financial expertise and Ali's "Synch" knowledge contributed to a satisfactory transaction. More
This was a new experience purchasing a used car, but the guys at Bill Estes Ford made it very smooth and I left very satisifed with the total experience from start to finish. I started the process about 2 guys at Bill Estes Ford made it very smooth and I left very satisifed with the total experience from start to finish. I started the process about 2 weeks before the transaction was completed and they let me drive 2 of the cars I was interested in, including the one I ended up buying for 2 days. More
I have never been so impressed with how smooth and effortless this purchase was. All the staff was friendly and attentive to my needs at every turn. I would like to single out Chis Carter, from our fi effortless this purchase was. All the staff was friendly and attentive to my needs at every turn. I would like to single out Chis Carter, from our first contact on the phone he responded to my inquiries and concerns. Once I arrived at t he dealership, he walked me through the process and explained all the details of both the car and the dealerships process to satisfy the customer. I will be a Bill Estes customer from now on for all my automotive purchases, for a Ford or a used car for a member of my family. Thanks you all so much for the wonderful experience. Jay E Booye More
Our overall experience with Bill Estes Ford was great. The staff is very friendly and helpful. Mike Parham is the guy to see when you visit the showroom. He is genuinely there for you and to help you wi The staff is very friendly and helpful. Mike Parham is the guy to see when you visit the showroom. He is genuinely there for you and to help you with your vehicle needs. We feel that we bought our used vehicle at a fair price and Mike helped make it happen. Thanks for a great experience. More
I would recommend anyone to buy a new or used car or truck from Bill Estes. I bought a 2011 Mustang, and it was a very enjoyable experience! Mike and Greg made it worth my time, they were two guys I fel truck from Bill Estes. I bought a 2011 Mustang, and it was a very enjoyable experience! Mike and Greg made it worth my time, they were two guys I felt like I had already known for years before I walked in. Mike and Greg had gone above and beyond with their customer service with alot of trust, One week later my wife bought a 2006 Taurus and once again Mike had gone out of his way to see that we were satisfied.....I truly consider him a friend..Thanks you guys so much for your awesome service.....sincerely Jr. More
The customer service was really good. The was a misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mist misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mistake that was made. Head manager is really motivated to make things right for you. More