Bill Estes Ford

Purchase of a Ford Edge We had been to a couple other dealership before coming to Bill Estes. Mike Parham was by far the best salesperson we had dealt with. He really liste We had been to a couple other dealership before coming to Bill Estes. Mike Parham was by far the best salesperson we had dealt with. He really listened to what are needs were and worked with us to make it happen. He tried to find us the best value for what we were looking for. He was very personable and a pleasure to work with. More

New Truck purchase My experience was very good. There was a misunderstanding on when the truck was ready as I was advised it was there and it was not. So I had to make My experience was very good. There was a misunderstanding on when the truck was ready as I was advised it was there and it was not. So I had to make arrangements to get there when didn't have to be. I was given a vehicle to drive until my truck was completed. The young man that showed me all the whistles and bells on the truck was excellent, and the salesman and manager I dealt with were also very helpful. More

Nothing but good things to say Unlike other dealerships I have been to, I was not surrounded by salesman trying to get me in a vehicle that I neither wanted or could afford. Mike wo Unlike other dealerships I have been to, I was not surrounded by salesman trying to get me in a vehicle that I neither wanted or could afford. Mike worked with me and found not one , but two trucks that met my needs\price range. Hats off to this dealership. More

Overall it was a good experience. It is normal to leave a dealership wondering if you could have gotten a better deal. Only the dealership knows for sure. Even though the car has sev It is normal to leave a dealership wondering if you could have gotten a better deal. Only the dealership knows for sure. Even though the car has several more amenities that we did not need, we are happy with our purchase. The salesman was very nice with which to do business and we would recommend him to our friends. It did seem to take a long time to complete the deal, but it was the end of the year and perhaps they were busy. Appreciated the young man who explained all the bells and whistles. He was very nice and thorough. More

Best dealership I have ever dealt with. I would recommend to anyone to buy from this dealer. Worked out a great deal on a new truck. recommend to anyone to buy from this dealer. Worked out a great deal on a new truck. More

F150 Truck Overall our experience was good. The staff was very helpful and courteous. We knew what we wanted so that part was smooth. The only negative if the Overall our experience was good. The staff was very helpful and courteous. We knew what we wanted so that part was smooth. The only negative if there was one was the wait. We were there for 4 hours and it just seemed like it took a long time when they were not all that busy. Not even really a negative as I understand a bulk of this time was spent getting the truck ready for us. Overall, a wonderful experience. Everyone we dealt with was great. Especially the young man who went thru and explained in detail how everything on the truck worked! More

Great Service, Friendly, Helped with rough credit The salespeople are friendly and worked hard to get me into a new car (2019) with rough credit. I was very happy with their work and will continue th The salespeople are friendly and worked hard to get me into a new car (2019) with rough credit. I was very happy with their work and will continue there as a loyal customer. More

This will be our 3 rd vehicle from Bill Estes. Everyone we deal with there are a pleasure to deal with. Our salesman Andrew, was polite and very helpful. Andrew in sale and Darryl in financing worked hard we deal with there are a pleasure to deal with. Our salesman Andrew, was polite and very helpful. Andrew in sale and Darryl in financing worked hard to get the deal done and to make sure we was happy with our purchase. I give them 5 stars all around and plan on continuing business with them. More

5 Star for the Sales Rep Got such a great deal! And Steve was so a no-pressure, let me take care of you salesman. He not only answered all our questions promptly, he even put Got such a great deal! And Steve was so a no-pressure, let me take care of you salesman. He not only answered all our questions promptly, he even put air in the tires our own vehicle we drove down in. No surprises and very efficient process .. in and out. It was a lovely experience! More

a great experience employees are always polite, helpful, friendly and willing to go the extra step to satisfy the customer. we are a repeat customer with Brian because w employees are always polite, helpful, friendly and willing to go the extra step to satisfy the customer. we are a repeat customer with Brian because we like Brian and the dealership. More