Bill Estes Ford

The salesman and staff were extremely helpful and willing to work to help me find the perfect fit for me, my family, and our budget. Cannot thank them enough. Awesome service!!!! to work to help me find the perfect fit for me, my family, and our budget. Cannot thank them enough. Awesome service!!!! More

Friendly and Knowledgeable Staff Great experience and friendly staff. We were greeted a few minutes upon arriving. He helped us find the cars we were looking for. The staff is very kn Great experience and friendly staff. We were greeted a few minutes upon arriving. He helped us find the cars we were looking for. The staff is very knowledgeable regarding the cars and where they are located on the lot. I really appreciated the sales person i worked with, he was able to show us another car that was just bought at auction that day as well. The finance person was friendly and patient as i wasn't sure what extended warranty i wanted to go with. More

Ethical Dealership Bill Estes Ford in Brownsburg is the most ethical dealership that I have ever dealt with. Their customer service is fantastic! Everyone from our sal Bill Estes Ford in Brownsburg is the most ethical dealership that I have ever dealt with. Their customer service is fantastic! Everyone from our salesman, Chris Dillon, to the financial officer, Joel, made the process effortless. They really worked with us to give us the best deal possible. They even stayed after closing to make sure that I understood all the technological features of the vehicle before I left. Even though I am technologically challenged, Wes did a great job of explaining everything. My family has purchased 4 of our vehicles from Bill Estes. I would highly recommend this dealership! More

Welcoming Friendly Staff Everyone I encountered at this dealership was very pleasant and eager to assist. I was greeted at the door by a sales rep who asked me why I was vis Everyone I encountered at this dealership was very pleasant and eager to assist. I was greeted at the door by a sales rep who asked me why I was visiting. He asked a few follow up questions then noticed a customer of his had come in to finish a deal. He explained to me he needed to help his other customer and if it was OK with me, he would have Brian work with me. He shared everything I had told him with Brian so I did not have to repeat it. Brian was very efficient, quickly showed me the vehicles available which would meet my needs, including differences in features. I highly recommend this dealership. Wonderful service putting the customer first! More

Tyler provides outstanding Customer Service! It seems very hard to get just decent, let alone, attentive customer service. Tyler, in the service dept. by far, has provided the best customer suppo It seems very hard to get just decent, let alone, attentive customer service. Tyler, in the service dept. by far, has provided the best customer support at any Ford dealership (especially Andy Mohr) I have visited. Thanks Tyler! More

Excellent customer service Estes Ford has great customer service. My service advisor is Ali Ahmed and he is the reason I keep coming back, I have full faith in his advice and Estes Ford has great customer service. My service advisor is Ali Ahmed and he is the reason I keep coming back, I have full faith in his advice and recommendations. I wish my service experience at Hare Honda in Avon was as good as it is at Estes Ford, I have always been pleased with how Estes Ford treats me, they are truly top notch, Mike Banks More

Best service EVER My advisor was Dalton. He got me a great price on my new tires! I will be back to Bill Estes Ford for the rest of my services. I REFUSE to go to Bill My advisor was Dalton. He got me a great price on my new tires! I will be back to Bill Estes Ford for the rest of my services. I REFUSE to go to Bill Estes CDJR dealer for anything. I have had my truck and my wife’s Jeep into that dealer multiple times with horrible experiences and results. Thank Ford for taking care of me even on my off make vehicles!! More

Excellent experience with 1 flaw Andrew was wonderful sales person and Darryl very friendly. We were very disappointed that we could not go through our bank - ending up higher percent Andrew was wonderful sales person and Darryl very friendly. We were very disappointed that we could not go through our bank - ending up higher percent. More

Great Sevice They have great service, they do top notch quality work, friendly people, keep there shop very clean, will work with you if you have any issues. They have great service, they do top notch quality work, friendly people, keep there shop very clean, will work with you if you have any issues. More

Good service fair price Fair price, good customer service. Waiting area is very small and not comfortable so I wouldn’t recommend staying there while your vehicle is worked o Fair price, good customer service. Waiting area is very small and not comfortable so I wouldn’t recommend staying there while your vehicle is worked on More