
Bill Estes Ford
Brownsburg, IN
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Above and beyond We had a an issue with a previous experience at Bill Estes and when I went back to address it, the service manager went above and beyond what I expect We had a an issue with a previous experience at Bill Estes and when I went back to address it, the service manager went above and beyond what I expected them to do. I was not expecting that and am very pleased with this last visit. More
2016 FX4 Ford Very happy with the warranty on the CPO. The staff was very helpful with all our questions and needs. Great dealership. Huge selection of vehicles. Very happy with the warranty on the CPO. The staff was very helpful with all our questions and needs. Great dealership. Huge selection of vehicles. Great Internet presence. More
Bill Estes salesman Nathan Wright Best buying experience Ive had in 25yrs, Nathan was a pleasure to work with. I am a busy guy so Nathan had the van delivered to my house. Best price a Best buying experience Ive had in 25yrs, Nathan was a pleasure to work with. I am a busy guy so Nathan had the van delivered to my house. Best price and a hard to find model More
Great job!! It was easy to schedule the service, the people were friendly, and the service was fast and done to perfection. I will tell everyone to get service at It was easy to schedule the service, the people were friendly, and the service was fast and done to perfection. I will tell everyone to get service at Bill Estes. More
Super Nice People ste Steve Meegan was our sales consultant. He went back and forth with his manager on our behalf to get us the best deal for our trade in. He did a great Steve Meegan was our sales consultant. He went back and forth with his manager on our behalf to get us the best deal for our trade in. He did a great job. Everyone we met was nice to worth with. Clean and Easy by an experience I recommend this place to anyone looking for a new or used car More
Not bad Not a bad experience not a great experience. Not the trade-in value that I was hoping for which is typical when trading in a vehicle Not a bad experience not a great experience. Not the trade-in value that I was hoping for which is typical when trading in a vehicle More
Customer service is definitely lacking from the time you pull in with your vehicle to the cashier. People are not friendly there and pretty much you get ignored when you enter with your vehicle. No one gree pull in with your vehicle to the cashier. People are not friendly there and pretty much you get ignored when you enter with your vehicle. No one greets you or smiles. Definitely need to retrain employees. More
Stress Free Experience Excellent customer service and professional staff with customer first approach. Listened to what I was looking for and found exactly the right model Excellent customer service and professional staff with customer first approach. Listened to what I was looking for and found exactly the right model and features that I wanted. Mitchel did a great job explaining the differences and options of all the possible cars. Thank you very much! More
New Purchase Experience - Professional & Appreciated! I continue to be impressed by the new car sales team and the overall professionalism they exhibit in working through a new vehicle purchase. I always I continue to be impressed by the new car sales team and the overall professionalism they exhibit in working through a new vehicle purchase. I always negotiate to get the best price for both my trade and the new car and know I can be difficult and challenging. In the end, we always come through with a good deal for both. I feel respected and appreciated as a customer. Having purchased vehicles from other local dealerships, there is a difference at this Ford Store. Thank you Bill Estes Ford for placing a priority on the "customer relationship"! More