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Bill Estes Ford

Brownsburg, IN

4.9
2,632 Reviews

450 E. Northfield Dr.

Brownsburg, IN

46112

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Showing 2,632 reviews

October 12, 2019

Bill Estes salesman Nathan Wright Best buying experience Ive had in 25yrs, Nathan was a pleasure to work with. I am a busy guy so Nathan had the van delivered to my house. Best price a More

by Ship Shape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Humbracht, Nathan Wright
October 12, 2019

Great job!! It was easy to schedule the service, the people were friendly, and the service was fast and done to perfection. I will tell everyone to get service at More

by Samuri00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Downey
October 12, 2019

Super Nice People ste Steve Meegan was our sales consultant. He went back and forth with his manager on our behalf to get us the best deal for our trade in. He did a great More

by Good buying Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Humbracht, Steve Meegan
October 12, 2019

Not bad Not a bad experience not a great experience. Not the trade-in value that I was hoping for which is typical when trading in a vehicle More

by Cgrum12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Stucker, Mitchel Dotson, Chris Dillon
October 11, 2019

Customer service is definitely lacking from the time you pull in with your vehicle to the cashier. People are not friendly there and pretty much you get ignored when you enter with your vehicle. No one gree More

by Scruffy Alexander
Recommend Dealer
No
Employees Worked With
Jason Downey
Oct 16, 2019 -

Bill Estes Ford responded

Good afternoon and thank you for your honest feedback. I am so sorry to hear that you did not experience a higher level of customer service. We do value your business and hope that we will have an opportunity to serve you better in the future. In the meantime, should you have any questions or concerns, please reach out to me. Thank you. Robert Saunders, Service Manager 317-852-2231

October 10, 2019

Stress Free Experience Excellent customer service and professional staff with customer first approach. Listened to what I was looking for and found exactly the right model More

by BMay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Stucker, Mitchel Dotson
October 09, 2019

New Purchase Experience - Professional & Appreciated! I continue to be impressed by the new car sales team and the overall professionalism they exhibit in working through a new vehicle purchase. I always More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Weddle, Mike Parham, Chris Elder, Patrick Smith, Dustin McAfee
October 08, 2019

My service person was Tyler. Service was great! Was in and out in 45 minutes. My appointment was at 10:00 AM and had the works done More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Tyler, Steve Angle
October 08, 2019

Bill Estes service continues to hit a home run when servicing my Mustang and they remain the only service department I trust with performing service or repairs to my car. Bill Estes recently replaced t More

by Fast Shelby CS6
Recommend Dealer
Yes
Employees Worked With
Ali Ahmed
October 08, 2019

Bill Estes gave me more than I expected for my trade, and got me into the truck I wanted! They went above, and beyond my expectations! The Bill Estes team were very helpful, and upfront with me. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Meegan, Steve Angle
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