
Bill Estes Ford
Brownsburg, IN
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Excellent Mike Starnes is the best, can't imagine buying a car from anyone else, we'll be back for sure when my son needs a car! Mike Starnes is the best, can't imagine buying a car from anyone else, we'll be back for sure when my son needs a car! More
Steve is a great guy. There’s not bs with this guy, he’s honest and to the point. I would highly recommend looking him up for all your new and used car needs! honest and to the point. I would highly recommend looking him up for all your new and used car needs! More
I was referred to Ali Ahmed in the service department by a close friend. My first time at Bill Estes. Everything went smooth and great communication during the process. Ali does a great job and thanks to ev a close friend. My first time at Bill Estes. Everything went smooth and great communication during the process. Ali does a great job and thanks to everyone on his team! More
F-250 Service Jason is Always willing to explain the service that will be performed. He kept us continually informed of the status of the repairs to our vehicle. We Jason is Always willing to explain the service that will be performed. He kept us continually informed of the status of the repairs to our vehicle. We also have our non Ford vehicle serviced at Bill Estes. More
Poor service results from Bill Estes Ford, Brownsburg, In. I took our 2017 Escape, Ford Motor Credit lease, with 25K miles, in for road noise in the rear of the car. They called me later and said it needed fro I took our 2017 Escape, Ford Motor Credit lease, with 25K miles, in for road noise in the rear of the car. They called me later and said it needed front and rear wheel alignment, and the rear tires were worn on the inside causing the noise. So, they did the alignment and tire rotation, moving the noise to the front of the car and charged me $179. And told me the noise will go away as the tires wear. Is this someone you would do business with? More
Outstanding personal attention to customer and fair price I went to dealership to look at and test drive a used car. The primary salesman I was dealing with (Mike Parham) was very busy with customers but he I went to dealership to look at and test drive a used car. The primary salesman I was dealing with (Mike Parham) was very busy with customers but he immediately took me over to the car and gave me keys to check inside. The vehicle was in immaculate condition regarding cleanliness. Meanwhile, he got his assistant (Sean McNally) involved and he gave me total attention for test drive and follow-up negotiations regarding trade-in value. When deal was accomplished, the Finance Officer (Matt Westenkirchner) handled the necessary paperwork very promptly and professionally. When I went to the dealership the next day to make payment, I again was immediately treated very courteously and quickly sent on my way with my new purchase. I had searched for this particular used vehicle for several months and believe I got a very fair price at this dealership. A very pleasant experience to get a car I wanted. More
Great service from knowledgeable sales person who listened to our preferences and did not try to oversell. This was refreshing compared to our previous car-buying experiences! listened to our preferences and did not try to oversell. This was refreshing compared to our previous car-buying experiences! More
Very friendly and accommodating! Absolutely in love with my new Escape! Everyone did a great job making it an easy process from start to finish! my new Escape! Everyone did a great job making it an easy process from start to finish! More
Bill Estes Ford The first person I met was Nathan Wright. His friendly, laid back approach to sales made me comfortable with the whole experience. He made sure I was The first person I met was Nathan Wright. His friendly, laid back approach to sales made me comfortable with the whole experience. He made sure I was completely satisfied with my truck. Joel Stucker did the same with the financial end. He helped me make the most of offers available and pick the best one for me. He even took the time to go over the warranty options. I would recommend them to anyone who is in the market for a vehicle. I was treated extremely well from all the staff at Bill Estes Ford. Good product brings people in, but a great staff brings you back. I will be back if Im ever in need of another car or truck. More
Very helpful and do good work Very good and helpful and everyone is very knowledgeable,friendly always smiles. They have always helped when we need help on all the new things. Very good and helpful and everyone is very knowledgeable,friendly always smiles. They have always helped when we need help on all the new things. More