Bill Estes Ford

Great experience all the way around Working with Mike Parham and Sean McNally was a pleasure. Very professional and treated me with respect. Not to mention they even arranged to have the Working with Mike Parham and Sean McNally was a pleasure. Very professional and treated me with respect. Not to mention they even arranged to have the vehicle delivered to me in Ohio. More

Addressed Concerns After some initial concerns about my purchase from Bill Estes Ford I was contacted by the sales manager. He was able to address these concerns and we After some initial concerns about my purchase from Bill Estes Ford I was contacted by the sales manager. He was able to address these concerns and we found a solution that I'm happy with. More

Great customer service! I’m always happy with the service I receive when I bring my vehicle in for service at Bill Estes. They are very accommodating to my schedule and the I’m always happy with the service I receive when I bring my vehicle in for service at Bill Estes. They are very accommodating to my schedule and the service technicians are honest. Very friendly staff. Wi continue to bring all my vehicles to Bill Estes! More

Great customer service Steve Meegan did a great job telling the way(s).Got me a new car when all I thought I could get was used one. Steve Meegan did a great job telling the way(s).Got me a new car when all I thought I could get was used one. More

Great customer experience! I have a 2018 Ford explorer that the power train light came on while in route to the Indianapolis Airport on May 5, 2018. I had this issue before I le I have a 2018 Ford explorer that the power train light came on while in route to the Indianapolis Airport on May 5, 2018. I had this issue before I left Illinois at my original dealer and was told no worries it was repaired. I limped the car to a local hotel in Indy and called roadside service to come and take it to Bill Estes Ford in Brownsburg. The next day I called Ali Ahmed and informed him what was going on with it. He told me not to worry that they would take care of everything. Ali and his staff utilized their experience and expertise to solve the issue. Not only did they solve it but kept it a few days and test drove it daily to insure the issue was rectified(something my dealer in Illinois should have done). Ali even went above and beyond by returning the car to the hotel that it was picked up at so I may have it when I returned to Indianapolis on May 13. Those guys are fantastic. If I lived around the Indy area I would be taking my Ford cars there for service. They truly know what GREAT CUSTOMER EXPERIENCE is all about. Jeff Rambole More

Great experience buying used car Nathan was very helpful and laidback. I had identified a used car I wanted to look into and he offered flexibility for me to meet and drive it a coupl Nathan was very helpful and laidback. I had identified a used car I wanted to look into and he offered flexibility for me to meet and drive it a couple times. Nathan is a genuinely good guy and I would definitely be back if needed a new car in the future! We also drove from over an hour outside of a Brownsburg to find the right car for us! More

Steve Megan excellent sales consultant My husband and I had a great experience at Bill Estes Ford. Steve Meehan was very helpful through the process of our truck purchase. I would highly re My husband and I had a great experience at Bill Estes Ford. Steve Meehan was very helpful through the process of our truck purchase. I would highly recommend him! More

Outstanding Service Everyone at Bill Estes Ford made us feel welcome and appreciated. Steve and Darryl were excellent, accomadating and kind. Pricing was great and we did Everyone at Bill Estes Ford made us feel welcome and appreciated. Steve and Darryl were excellent, accomadating and kind. Pricing was great and we didn’t feel pressured at all. We will definitely be back in the future for future auto purchases and will recommend to friends looking for Ford’s. More

Phenomenal Service Everyone that I dealt with at the dealer was super friendly and outgoing. They were also very helpful, and once the ball got rolling, I was in and out Everyone that I dealt with at the dealer was super friendly and outgoing. They were also very helpful, and once the ball got rolling, I was in and out pretty quickly. Very happy with my experience there, and I will be returning. More

Amazing experience thanks to Mitch! We have shopped at other Ford dealerships and Mitch was by far the most knowledgeable, friendly, fast, and worked the deal to what we wanted. By far t We have shopped at other Ford dealerships and Mitch was by far the most knowledgeable, friendly, fast, and worked the deal to what we wanted. By far the best experience we have ever had at any dealership including other Ford dealers. Thank you Mitch for working the deal and helping us drive away with a new car. Mitch, we will be back in when it’s time to trade in our other vehicle. More