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Bill Estes Ford

Brownsburg, IN

4.8
2,634 Reviews

450 E. Northfield Dr.

Brownsburg, IN

46112

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Showing 2,634 reviews

February 22, 2019

misrepresentation/no discount Treated unfairly about cost of 2018 ford edge and would not negotiate the price (like was said they would) on appt arrival time 10am with Mike Parham. More

by not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Miller, Mike Parham, Steve Meegan, Stephanie Duncan, Steve Angle
Feb 25, 2019 -

Bill Estes Ford responded

Hello and thank you for taking the time to tell us about your experience. I'm sorry we were unable to help you with the trade in value of your Edge. We try to make every effort to present our customers with a fair and honest value for their cars. I will absolutely investigate your case and make sure that proper protocol was followed. Thank you for your time

February 18, 2019

Great experience Mike and assistant did amazing!!! Welcoming faces and very polite people! Took time to help me figure out the best option for my budget! Highly recomm More

by Kmclayburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Sean McNally
Feb 25, 2019 -

Bill Estes Ford responded

Thanks for the great review! I will pass along your kind words to Mike

February 17, 2019

Awesome & super helpful! Thank you so much to Mitch Dotson and Michael Klayer at Bill Estes Ford for helping us find the perfect family car! We went in with a budget in mind a More

by Whitley1192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Klayer, Mitchel Dotson
February 13, 2019

Great service! From start to finish the purchase went very smoothly! The staff are friendly and personable. I haven’t a single negative word about the quality of the More

by Cam21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McAfee, Chris Dillon
February 13, 2019

Great service! Matt and Nathan did a great job finding a car that met my needs. With a family of four a new car and new car payment was out of the question. They wer More

by M.england0809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Wright, Matt Westenkirchner
February 09, 2019

Mitch and Sean I drove 100 miles to buy from Mitch. Mitch wasn’t there and they got me with some old xxxxer that wasn’t helpful and was an xxxxxxx. His helper helpe More

by 10smith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weddle, Mitchel Dotson, Sean McNally
February 08, 2019

Comfortable and Easy Sometimes buying a new car can be stressful. With a rep like Mike Parham helping you make those final decisions it's nice to know you're in good hands More

by rmllay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham
February 06, 2019

Awe inspiring Mike Parham made my first experience with Bill Estes quick and seamlessly easy. Was just great,I could not have asked for any better service. Financi More

by Transformer Bumblebee Camaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Mike Balkas
February 04, 2019

Nice Experience Our salesman, Nathan, was top-notch. He went above and beyond helping us find our truck. We were purchasing out-of-state, and he helped make the proce More

by Stevenson2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Wright
Feb 04, 2019 -

Bill Estes Ford responded

Thank you for taking the time to write this review! I will be certain to pass along your kind words to Nathan. Enjoy your new truck and stop in to say hi next time your in Indiana!

February 03, 2019

Great experience I have been to Bill Estes Ford 3 times attempting to purchase a vehicle but health issues stopped this process. Yet, yesterday I worked finally with More

by Lady Ammonz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brickler, Darryl Humbracht
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