Bill Estes Ford

Better Than the Rest Let me start off with saying, WOW!!! I was in the market for a new car, specifically a Dodge Charger 392 6.4L. After visiting several other dealership Let me start off with saying, WOW!!! I was in the market for a new car, specifically a Dodge Charger 392 6.4L. After visiting several other dealerships with this one last on my list, it makes me wish that I would've went to this one first and bought the car then and there! After inquiring on the Charger I found on their website, their general sales manager, Brian Weddle responded personally, which in my experience, is very rare, so we were off to a great start! After asking further about the vehicle and listening to my concerns, since I do live 3 hours and wanted to know all the details before driving out there, he connected me with a sales associate, Mike Parham. Mike went above and beyond with customer service as he made a personal video walk-around of the Charger and even emailed scanned copies of the service department receipts on what they did to the car when they first received it on trade in. Talk about transparency! After everything checked out, I made the 3 hour trip and when I arrived I was introduced to Mike and his assistant, Sean. It was a cold, brisk November day and Mike went out of his way to pull it into the service department so I can look at the car in the warmth. Went on a test drive, and I was sold on the car after everything checked out and everyone being honest through calls, emails and even video! The process was not only smooth, but very friendly and top notch customer service. More

Great Automotive group They gave me fair pricing on my trade. As well on the vehicle purchase. No pressure. No problems. Great customer service. I would recommend to stop by They gave me fair pricing on my trade. As well on the vehicle purchase. No pressure. No problems. Great customer service. I would recommend to stop by before going somewhere else. More

Easy and fast Fantastic customer service from start to finish did not have to sit around all day. Went in paper work was done and I was on my way. Thanks Steve. Fantastic customer service from start to finish did not have to sit around all day. Went in paper work was done and I was on my way. Thanks Steve. More

Great customer service Once again Steve Meegan was able to work his magic and get me into a vehicle I wanted. I greatly appreciate Steve’s up front, honest approach he takes Once again Steve Meegan was able to work his magic and get me into a vehicle I wanted. I greatly appreciate Steve’s up front, honest approach he takes when dealing with me. I would also like to thank Chris and Matt for the effort they put in to help me with my situation. Thank you all. Eddy Horton More

Another great experiance with Mike PArham at Bill Estes Ford My wife and I went used car shopping at Bill Estes. We were greeted outside by Mike Parham, By chance, Mike is the same one that had sold us the car t My wife and I went used car shopping at Bill Estes. We were greeted outside by Mike Parham, By chance, Mike is the same one that had sold us the car that we were trading in, back in 2013. Mike listened to what we needed in a used car and what our price range was. He went through their used car inventory with us and helped narrow it down. We found the car that met all of our needs and made a deal. Like the last time, the whole experience felt low pressure and very comfortable. All of the employees we dealt with were very friendly and helpful. We mwon't hesitate to go back to Bill Estes in the future if we need another car. More

Fantastic experience! This was easily the best car buying experience we’ve ever had! Every single person we encountered at this dealership was welcoming, pleasant, and know This was easily the best car buying experience we’ve ever had! Every single person we encountered at this dealership was welcoming, pleasant, and knowledgeable. Steve McCauley, Matt, and Wes were excellent! Based on the experience we’ve had this time, we look forward to working with Bill Estes Ford for years to come! More

Great experience with Michael Parham! Traded in my lease early. No hassle. Great salesmanship! Thank you for the awesome experience. They were great with my son also! with Michael Parham! Traded in my lease early. No hassle. Great salesmanship! Thank you for the awesome experience. They were great with my son also! More

New Ford Edge Purchase Mike Parham my Sales Associate was fantastic to work with. He made sure I received the best service possible which enabled me to obtain the vehicle of Mike Parham my Sales Associate was fantastic to work with. He made sure I received the best service possible which enabled me to obtain the vehicle of my choice! The whole sales team from Finance, Tech Support and GM are top notch people! More

Excellent!! I can’t say enough about the people at we worked with at Bill Estes today! They truly went above and beyond to make everything thing great. We looked I can’t say enough about the people at we worked with at Bill Estes today! They truly went above and beyond to make everything thing great. We looked other places and came back to Bill Estes because of the people. This was by far the best car buying experience ever. Thank you so much for everything. Merry Christmas! More