Bill Harris Dealerships

I experienced an intermittent problem with my Suburban over the last several months. The "traction active" light would come on and the vehicle would not respond at very low speed when rolling forward afte over the last several months. The "traction active" light would come on and the vehicle would not respond at very low speed when rolling forward after a complete stop. It was not every time, but seemed to be getting more regular. After dropping off the vehicle a few weeks ago, Brandon assured me they would find the problem and get it fixed. He soon called and said they had diagnosed the problem and provided a detailed description of what needed to be done and a cost estimate. When it was finished and I picked up the vehicle the cost was right in line with the estimate! And even though it has over 100,000 miles on it, it drives like a new vehicle! Great service from great people right down to the shuttle service drivers! Gary Underwood More

I am giving Brandon a very high rating because he has gone out of his way to ensure that my Chevy Avalanch is well taken care of. There was a miscommunication about warrenty work and I was going to walk gone out of his way to ensure that my Chevy Avalanch is well taken care of. There was a miscommunication about warrenty work and I was going to walk away, but Brandon made it right, so now I am still a loyal Bill Harris customer. I also need new tires, Brandon gave me a price quote, said that they would match any other price quotes, I shopped around and found a lower price and sure enough they are going to match it. When you walk in to the dealership everyone is very friendly, they always say hi, ask how you're doing. The service guys are also great, they answer any questions that I may have and make sure that I know what's going on with my truck. All in all I would say that Bill Harris is a great dealership and I won't hesitate to continue to do business with them in the future. A Very satified customer. More

I am a repeat customer and very satisfied with the sales staff. Gary has always been helpful, truthful and understanding of my driving needs and what I am looking for in a vehicle. I never feel pressured staff. Gary has always been helpful, truthful and understanding of my driving needs and what I am looking for in a vehicle. I never feel pressured when I am shopping for a vehicle but the sales staff is there is answer any questions I may have. I highly recommend Bill Harris's sales staff when looking for your next vehicle. More

This dealership ,not only has an excellent selection of cars, but ALL the personnel are very very knowledgeable and helpful. Each person there is extremely friendly, no matter what your personal business cars, but ALL the personnel are very very knowledgeable and helpful. Each person there is extremely friendly, no matter what your personal business is with the dealership. The maintenance area is "on time" gives you all the information you need, completes excellent work and has a follow up on your experience. The financing area is very helpful and very well organized which makes the buying process very easy. This dealership is well worth, even a long drive,for your business. There is none better! More

I have dealt with Harris Auto all my married life of 47 years, and have never had a bad experience. The service department has always had qualified and courteous people. I had bought cars from different years, and have never had a bad experience. The service department has always had qualified and courteous people. I had bought cars from different salesmen almost every time, but they have all been knowledgable about the vehicle they are selling me. The last sale was a 2010 Silverado PU, and the $5000 discount accelerated my decision to buy, but I was reasonably certain I would be buying from Harris eventually because of the things mentioned above. More

I have done business with the Harris Dealerships for over 25 years . They now have third generation Harris' involved in the operation and it remains an honest , hard working customer first environment . They 25 years . They now have third generation Harris' involved in the operation and it remains an honest , hard working customer first environment . They work very hard at taking care of your needs and treat you with respect in a low pressure atmosphere . I have always found them to attempt to accomodate whatever needs I had even if it involved after hours or something extra as far as pick up or delivery of the vehicle . The biggest difference with this dealership is the consistency of how you are treated .The employees may change but the level of caring and service remain consistent ; outstanding . More

I have been a customer and friend of the Bill Harris Dealership for over 25 years ,bought and had serviced the majority of by personal and business vehicles from them because of their excellent service, Dealership for over 25 years ,bought and had serviced the majority of by personal and business vehicles from them because of their excellent service,professional/friendly conduct,and business reputation.I would & do,highly recommend this dealership. sincerely, JEFF More

This a dealership that I return to time and agai for great service,dealer friendlyness,knowledge of products,dependability.Great Job to the Harris Family. The people at Bill Harris dealership go the ext great service,dealer friendlyness,knowledge of products,dependability.Great Job to the Harris Family. The people at Bill Harris dealership go the extra distance to make sure that your needs are met to everyones satisfaction,it helps to make auto ownership much more enjoyable. More

We were looking at several new Chevy Equinox vehicles in the sales lot at Bill Harris in Ashland, OH. Bob Schuster came and greeted us and due to the cold windy day he offered to bring one under the roof a the sales lot at Bill Harris in Ashland, OH. Bob Schuster came and greeted us and due to the cold windy day he offered to bring one under the roof and out of some of the wind. We looked and talked about the Equinox and drove it around the area for several miles. We had looked and rode in one during our stay in Florida this winter. So we felt we knew just about what we were looking for, but Mr. Schuster did explain somethings about the vehicle that were very helpful to us. He set down with us to give a quote of just what this particular vehicle would cost. So we finally made a deal. We picked up the Equinox and Mr. Schuster spent a lot of time explaining in detail all the different items on the dash. We have driven our Equinox now for 1 week so we now are getting adjusted to it and really enjoy driving it. More

This company only looks for what will make them money, not customer safety. We took our truck in for an oil change first thing in the morning and their 27 point inspection. When they were done ( at the v not customer safety. We took our truck in for an oil change first thing in the morning and their 27 point inspection. When they were done ( at the very end of the day) we were told to bring it back in for repairs including failing breaks! if we would have been told before the pickup the breaks were bad we would have had them fix the problem, however at the end of the day it was not possible. The prices that were quoted ( again at time of pickup ) were very large, including $70.00 for a gas cap. We used to go here all the time, now we spend our money wisely else ware. I would not recommend using this dealer ship. More