
Bill Harris Dealerships
Ashland, OH
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132 Reviews of Bill Harris Dealerships
We have a 2021 Chevy Suburban that has used oil since it was new. It has been in their shop 3 times for engine problems. They put piston & rings in once. They replaced 2 lifters 2 weeks ago and had to take was new. It has been in their shop 3 times for engine problems. They put piston & rings in once. They replaced 2 lifters 2 weeks ago and had to take it back last week again for the same problem. LEMON 🍋 More
Wonderful dealership and personnel. Great experience purchasing and servicing our vehicles. Matt Dilgard is a wonderful salesperson to work with and Rachael Yates did the best job of fi Great experience purchasing and servicing our vehicles. Matt Dilgard is a wonderful salesperson to work with and Rachael Yates did the best job of financing and paperwork. More
Cody, Mariah and Nate were all a pleasure to work with. I had never purchased a vehicle from a dealer out of state. They mad the process as painless as possible. I would Highly Recommend this crew. Excelle I had never purchased a vehicle from a dealer out of state. They mad the process as painless as possible. I would Highly Recommend this crew. Excellent More
Great experience at Bill Harris CDJR. Drove over hour to work with them! Highly recommend. Honest, fair, and were able to answer all my questions. Will definitely be back in the future! Drove over hour to work with them! Highly recommend. Honest, fair, and were able to answer all my questions. Will definitely be back in the future! More
I need to get into another vehicle quickly. I was impressed with the team at Bill Harris CDJR. They gave me excellent customer service and everyone there was interested in meeting my needs. Go I was impressed with the team at Bill Harris CDJR. They gave me excellent customer service and everyone there was interested in meeting my needs. Go see for yourself and ask for Jacob! More
Bill Harris Dodge, Ashland Ohio. Bait and switch or just liars? Called Friday about Ram 1500 advertised online for a good price. Confirmed they had it so I would come down the nex Bait and switch or just liars? Called Friday about Ram 1500 advertised online for a good price. Confirmed they had it so I would come down the next day to see it, Saturday morning. I was 1 hour's drive away. Saturday morning, I call on the way but salesman was busy. I said I would be there at 11:30am. Get there and salesman was still busy so another salesperson says she will handle it. She looks for keys for test drive, comes back and says the truck was sold last night, Friday night. She asks if I would be interested in anything else. I said NO and that I only wanted to look at the truck they showed online and had promised was there when I called the day before. I get ready to leave and she goes and gets the manager. He says "we sold that last night to a new dealership we are opening in another location. I can have them get it ready and you could go see it on Tuesday." I said "What??? No I'm not going to do that." He said hang on and came back later saying that they could have it ready to test drive in a half hour at the other location. I decided to leave. I felt like I had been played. They wanted to act like the truck was gone and push me into another truck at most likely a higher price. Then when I said I only wanted to look at that specific truck, it magically was going to be available even though it had been sold. Recap: I drive an hour to get there. She told me "sorry, it sold last night." Then the manager says he could have it ready to look at in a half hour. I don't purchase vehicles every year but I know it's not supposed to go like this. More
Excellent Customer Service, assisting with a concern on my newly purchased vehicle. Excellent communication and allowing me to determine how I would like to proceed. No pressure and Neil made sure I unders my newly purchased vehicle. Excellent communication and allowing me to determine how I would like to proceed. No pressure and Neil made sure I understood what my options were and was up front of the price of the fix. I appreciated his assistance! More