Bill Hood Chevrolet

Had my truck in and out very quick for oil change and washed my truck also washed my truck also More

The team at Bill Hood Chevrolet repaired my truck in just a few days. Larry, my service rep, reached out every day with an update, and I appreciated knowing where things stood without having to call and chec a few days. Larry, my service rep, reached out every day with an update, and I appreciated knowing where things stood without having to call and check. Thanks, Larry, for keeping me in the loop! More

My services advisor was great he explained everything that they were going to do. I had a question about my gps and he came out to my car and should me how to take the gap off of mute. that they were going to do. I had a question about my gps and he came out to my car and should me how to take the gap off of mute. More

Mark has been so nice to work with and doesn’t over promise and under deliver! promise and under deliver! More

Kendon was a great salesperson. He worked diligently to get me into an acceptable vehicle after a horrible experience purchasing a vehicle at the same dealership that I had to turn He worked diligently to get me into an acceptable vehicle after a horrible experience purchasing a vehicle at the same dealership that I had to turn back in. I would recommend him as a salesperson but I would never recommend the dealership. This was the most traumatic car buying experience I have ever had. More

Hood Chevrolet sold me a lemon, a 2023 Chevy Equinox that was certified used. The car stopped on me the first night I bought it on the highway, They said it was an update that had not occurred and fixed it was certified used. The car stopped on me the first night I bought it on the highway, They said it was an update that had not occurred and fixed it for free. Next after a few months the car stopped on me again, on a bridge! It was an expensive fix that was covered by the certified used warranty which would have run out in November. In October, the car stopped again and I realized that this dud was about to become very expensive. I already had to spend a $1,000 on brake rotors which they explained was not covered as part of my certified used warranty. I turned the car in and got a Nissan Rogue from the dealership. I have to pay more money for a longer time period because I couldn't afford to wait but I needed a car. More

This is the third time I have been here for service. The first time my car was in the shop for almost a week. The second time I had to come in first thing in the morning to pick up my car. The car was r The first time my car was in the shop for almost a week. The second time I had to come in first thing in the morning to pick up my car. The car was ready but the paperwork wasn’t. So it took almost and hour to print something off. Finally this last time, my car was dropped off at 0630. I called around 1600 that day to see the status of my car, they never got my keys from the drop box. Just staring at a car in your high bay for over 7 hours is crazy. For no fault of my own I had to wait another day for the scheduled maintenance. When will the customer be compensated for his time and money?! More

Hands down, the BEST car-buying experience I’ve ever had! A huge thank you to the amazing team at Bill Hood Chevrolet for making the entire process so easy, stress-free, and enjoyable! A special thank A huge thank you to the amazing team at Bill Hood Chevrolet for making the entire process so easy, stress-free, and enjoyable! A special thank you to Ivan, the Sales Manager, Roger, who helped with financing, and Mr. Bill, my Sales Consultant! Each of you went above and beyond to make sure everything went smoothly. Your kindness, professionalism, and willingness to help did not go unnoticed! Buying a vehicle can be stressful, but this team made the entire experience an absolute pleasure. I truly appreciate everything y’all did for me! If you’re in the market for a vehicle, go see these guys at Bill Hood Chevrolet! You won’t be disappointed! More

I had an oil change, and replaced all 4 tires very good service the wait was short.............................. service the wait was short.............................. More

Everything was perfect got there early they started early everything was completed in less then 30 minutes!! everything was completed in less then 30 minutes!! More