Bill Hood Chevrolet
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Best customer service ever. Very patience and understanding. Value the customer opinion. I would recommend dealership to anyone. You guys rock!!! Very patience and understanding. Value the customer opinion. I would recommend dealership to anyone. You guys rock!!! More
my truck is still Not fixed after about 12 times to the shop , this is ridiculous and absolutely uncalled for No one should have to go through what I have with this truck shop , this is ridiculous and absolutely uncalled for No one should have to go through what I have with this truck More
I had a great experience at this dealership! Everyone was so nice, welcoming, and easy to work with. This was by far a much better experience than I’ve had with other dealerships in the past. Bi Everyone was so nice, welcoming, and easy to work with. This was by far a much better experience than I’ve had with other dealerships in the past. Bill was great and made the whole process smooth and enjoyable. I really appreciate the great service and would definitely recommend them! More
Easy to work with and had everything repaired in a timely manner. I would recommend everyone to go there for service manner. I would recommend everyone to go there for service More
Service dept in this dealership is FANTASTIC. My complaint is with your used car department. While my wife and I were writing a check to pay for this used car cash, we were told that whatever we My complaint is with your used car department. While my wife and I were writing a check to pay for this used car cash, we were told that whatever we needed, all we had to do is ask. Well that turned out to be false. The first thing was we were told that the vehicle just had a fresh oil and filter change. So the salesperson put a sticker showing a fresh oil change. This was NOT true, the vehicle’s computer showed that oil life was at 66%. This I could live with. We were also told the operation of the electronics and keyless entry would be explained. Again, this was not true. And the last thing was since there was no owners manual or 2nd key fob I needed someone to visually inspect under the dash to get the factory code which is on a sticker behind the fuse panel. The sales person told us to drive over to service which was closed. The salesperson never followed us over and we were there by ourselves. The only reason the used car manager came over to us was because we called him over. I explained to him EXACTLY what was needed to retrieve the factory code, no service, no repair, just someone to look under the dash. It would take less than 5 minutes to make a customer happy. The only thing he said was they didn’t work on that model vehicle and I would have to drive 60 miles roundtrip to bring it to their Lincoln Dealership. I am 72 years old and not as nimble as I used to be otherwise I would do it myself. I was not asking for a freebie. Nor was I asking for any service. All I wanted is to get what I paid for. A vehicle that went through the safety checks including a fresh oil & filter change and a usable keyless entry. Your response would be greatly appreciated. More
Always get the best and fast service Friendly and very courteous Comfortable waiting area with TV and magazines very courteous Comfortable waiting area with TV and magazines More



