Bill Hood Chevrolet - Service Center

My service advisor did his usual job. He let me know how things would progress and gave me a fairly accurate estimate of time my car would be there. Larry is always great at communicating He let me know how things would progress and gave me a fairly accurate estimate of time my car would be there. Larry is always great at communicating with me and telling me everything I need to know. I appreciate his candor and how thorough he is. More

Ooh wee, that was fast! I brought the truck in for some maintenance items, a package re-torque, and a recall and got it back by 2PM! It's always a fun visit with lot I brought the truck in for some maintenance items, a package re-torque, and a recall and got it back by 2PM! It's always a fun visit with lots of information about a favored topic - my truck. Lubin is always on point as the service rep, too - keeps me updated on what's going on, lets me know about upcoming maintenance, recalls, specials, and Ms'. Debbie and Jennifer were super patient while I applied for the GM card to put today's purchase on it. :) 3rd visit to the dealer for oil changes and other maintenance this year and every single one rates 5 stars alone - consistency should get a 6th star, it feels terrific knowing your ride is being cared for the way you'd want it to, first time and every time. More

Dealer representatives were very courteous and helpful during my visit for truck service The time waiting for completion was less than 80 minutes during my visit for truck service The time waiting for completion was less than 80 minutes More

Very good experience. Easy to make an appointment and fast service on 2 recalls. Will look to Bill Hood for future service needs. Easy to make an appointment and fast service on 2 recalls. Will look to Bill Hood for future service needs. More

Very happy with the service. Got to the repair in a timely manor and kept me informed the whole time Got to the repair in a timely manor and kept me informed the whole time More

Bill Hood Chevrolet’s service on my 2017 Silverado 1500 was outstanding. Although it’s an older model truck, the problem that arose with the brakes fell under an extended warranty that GM provided because was outstanding. Although it’s an older model truck, the problem that arose with the brakes fell under an extended warranty that GM provided because it could have resulted in a safety issue. They treated me as if I had brought in a new truck. The shuttle service was a real treat, as the truck is our only vehicle. The work was done in only a matter of hours, and I was able to drive it home that day. Great experience! More

I went in for a simple oil change, transmission fluid exchange and tire rotation. They did not resync the remote tire pressure monitors to the new tire locations. I had to return the car next day to reso exchange and tire rotation. They did not resync the remote tire pressure monitors to the new tire locations. I had to return the car next day to resolve the problem. They were very friendly on each visit and apologetic, but that should not happen in a certified dealer shop More

I arrived without an appointment and they happily accommodated me. They also resolved my recall. accommodated me. They also resolved my recall. More

Great service Great service Great service. Great service Great service. Helpful & polite staff. Nice building. Great service Great service. Helpful & polite staff. Nice building. More

Bought 5 vehicles from Hood Chevy Have had a good experience with the Sales and Service Departments Highly recommend experience with the Sales and Service Departments Highly recommend More