Mark Dufour
Mark Dufour at Bill Hood Chevrolet

Mark Dufour

General Manager

Bill Hood Chevrolet

69020 Hwy 190 Service Rd
Covington, LA 70433

Contact Me
4.7
241 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

French French

4.7

241 Reviews

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241 Reviews of Mark Dufour

April 16, 2026

Dealership Rating
Employee Rating

I brought the car in for a brake system recall and they changed it to the wrong brake fluid without asking me. More

by Stefan Sicinschi
Recommend Dealer
No

March 26, 2026

Dealership Rating
Employee Rating

They were ready for us on time as always. Really like this dealership. From Sales to service they always taken great care of us! More

by MSTENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2026

Dealership Rating
Employee Rating

Service desk is professional and on time with explanation of break downs and repairs Also the courtesy car was a tremendous help More

by bobbardy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timoty Moore

March 19, 2026

Dealership Rating
Employee Rating

Had brake problems, drove in without appointment and they were able fix our brakes by the next day. More

by LAKIZE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2026

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Employee Rating

Hood Chevrolet in Covington created a great easy experience from the first phone call till driving away with the vehicle very easy and I appreciate the hassle free engagement! More

by drewpalazzo2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 01, 2025

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Always a great experience and very professional team, gave me a great deal on my new truck 🛻 More

by TODDAWEAVER25
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

September 27, 2025

Dealership Rating
Employee Rating

Friendly staff and great service. Fair price for synthetic oil change and tire rotation plus they do a free car wash and vacuum as a courtesy More

by beakin
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2025

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It was a friendly and willing group working my deal in a comfortable and refreshing setting More

by captaintracy
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2025

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Employee Rating

I’m a believer in your word. Mr Mike was deceptive in quoting the price “out the door” . So with that being said, I’m disappointed. More

by BIGLOU200
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Michael Williams

May 06, 2025

Dealership Rating
Employee Rating

I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch More

by codydelaughter12
Service Price Transparency
Workmanship
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Recommend Dealer
No
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