Back

Bill Hood Chevrolet - Service Center

Covington, LA

4.6
529 Reviews

529 Reviews of Bill Hood Chevrolet - Service Center

Sort by
March 15, 2024

Excellent service and would recommend them to my friends and family. Fast friendly service. Nice people More

by matthew948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Poor service truck dropped off at 7am for a seat belt tensioner . There was a recall on driver side seat belt. The service person said the safety recall was over. I was quoted 1 hrs to replace seat belt More

by rsmith69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill hood
March 14, 2024

Great service, Great service, Great service, Great service, Great service, Great service, Great service, Great service. More

by DLP1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
March 13, 2024

Easy to arrange an appointment, friendly service staff. Did not have to wait too long for the oil change on my Vette. Good experience. Also, found time to visit with Bill Hood's "Corvette" guy, Tom Harm More

by BUTCHWUNSTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn Stevens - Service Dept.
March 13, 2024

Poor service brought In for 7am as instructed . I was the 3rd vehicle in line. I received my truck around 5 pm Also the seat belt tensioner was replaced . I was quoted 1 hr labor was charged 1.5 h More

by rsmith69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Pitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I was overall satisfied. But this was an unexpected repair, and the business model is obviously built for maintenance appointments, and I can understand. However, I had a v More

by rrichards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
March 12, 2024

Bill Hood is a Great dealership to deal with customers. We went to 3 different Chevy dealerships before we could get what we wanted instead of trying to settle for what they had. And they are still treatin More

by GWENDOLYNCADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inventory Manager, but I don’t know his name
March 11, 2024

Oil change completed as expected. Austyn is easy to work with. I appreciate the comfortable waiting area to get work done while service is completed. More

by mangerdina0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Austyn
March 10, 2024

It took some time to troubleshoot my issue, but once they replaced the O2 sensor the car has been running great. More

by HOGDRIVER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
March 10, 2024

Very helpful and quick with the service. Greatly appreciated advice of what was necessary and what could wait. More

by johnalsobrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...