Bill Hood Chevrolet - Service Center

Nice people great service! I only change my oil at the dealership! It’s also a comfortable place to wait while my car is being serviced! I only change my oil at the dealership! It’s also a comfortable place to wait while my car is being serviced! More

The service department including Jessica during scheduling and confirming and Nancy my service representative was very professional and helpful. Thanks also to the technician who serviced my truck. scheduling and confirming and Nancy my service representative was very professional and helpful. Thanks also to the technician who serviced my truck. Great Job!!! More

Second visit to Service - Bill is great for making sure I understand the whole process, why things are the way they are (for example, ACC is not included on this truck because it doesn't work very well with understand the whole process, why things are the way they are (for example, ACC is not included on this truck because it doesn't work very well with this badass offroad package), and that I am, well, a happy customer. And I really am, too! Quick shoutout to Rocky Ridge - this truck is just a total joy to drive, thanks again to the whole team at Hood to get me behind the wheel! More

Great service. They explained what was wrong, and kept me informed throughout the service time. They explained what was wrong, and kept me informed throughout the service time. More

Disappointed that our vehicle came in for a scheduled appoinment for a check engine light staying on. Vehicle was never looked at by day two. Service Advisor suggested at this point that "Most owners ren appoinment for a check engine light staying on. Vehicle was never looked at by day two. Service Advisor suggested at this point that "Most owners rent a car while waiting for service ." We were never told this prior to dropping off the vehicle. We picked up our vehicle and went to another shop; diagnosed and repaired within 1 day. Clearly they should tell Customers if they are overbooked or short staffed. More

Great service. Service representative was friendly and helpful. Would recommend as the quality of service is really good. Service representative was friendly and helpful. Would recommend as the quality of service is really good. More

Very quick and professional. They took care of me when I needed it the most. They took care of me when I needed it the most. More

When I bring my vehicles to Hood I know that they will do everything I need done in a timely fashion. I had a terrible experience at another service department ( across the street) so I am grateful for every everything I need done in a timely fashion. I had a terrible experience at another service department ( across the street) so I am grateful for everyone who smiles when I walk in to this dealership. More

Satisfied. The work was done as promised. Work seems to have been done right and timely. The work was done as promised. Work seems to have been done right and timely. More

fast service, the staff is very nice, very respectful waited on my oil change, had refreshments, courtesy of Hood dealership, not long of a wait at all ! waited on my oil change, had refreshments, courtesy of Hood dealership, not long of a wait at all ! More