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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
533 Reviews

533 Reviews of Bill Hood Chevrolet - Service Center

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December 14, 2023

Told them about the Blend Door Motor making noise. Apparently when I say clicking noise and have proof of it in video twice that it was going out. They never fixed it just claimed it was opening and c More

by brandonbambamguttuso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Dufour
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

OK as dealerships goes . Needs to be more customer oriented. It feels like they do just what is needed to keep your business. More

by UNCLEPUDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
December 13, 2023

Excellent service as always. I wouldn’t consider having my truck serviced by any other dealership More

by SHBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy
December 13, 2023

Very easy process to schedule for service. Drop off and pick up were both quick and easy. More

by ljmunster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Larry was my Service Advisor. .. He kept me informed of the status of my vehicle. I brought it here because another dealership couldn't find the issue, but they did! Great job! More

by JM30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
December 10, 2023

Everything was ready and waiting when I got their a sample sign in and things proceeded on a timely manner More

by PLAIAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy and Bill service department
December 09, 2023

Overall great experience and I will absolutely continue having my vehicle serviced at Bill Hood Chevrolet! More

by Whodat30stickem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brown, Bill Carruthers, Nancy Knight
December 06, 2023

I was given an immediate appointment and the mechanic changed my battery in less than an hour. More

by savoyrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
December 05, 2023

Provided me with the service I needed for recall. Thank you so much Bill Hood Chevrolet. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Always the best service! Nicest people I’ve been met! Thank you for exceptional service! More

by DEBBIE.KING329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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