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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
532 Reviews

532 Reviews of Bill Hood Chevrolet - Service Center

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September 28, 2023

My car was sent back to me with the same issues as it had when it left? I paid for a rental car and now himave to keep paying? More

by david@neworleansmission.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
September 27, 2023

I was notified a tire leak in the morning by text and called Hood Chevrolet and they were able to see me the same day. Nancy my service advisor took care of my problem and I got my truck back the same da More

by GJCDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
September 23, 2023

Great service. Mark is a great communicator I value his input. Will be back again. More

by PAULGORNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service. A great asset to your store. I trust him.
September 23, 2023

Went to Bill Hood for an oil change. Since my car has over 80,000 miles on it it’s also time for some new tires. They have to order the tires but that’s fine everything went as expected. More

by flapeyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Knight
September 21, 2023

So thankful for this service department, excellent staff. Appreciate the courtesy from this dealership always. More

by christinebrignac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Knight, Mark in service
September 21, 2023

I was truly amazed how quickly the oil change and maintenance on my car happened. Loved it. More

by pzipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brown
September 20, 2023

Great experience from beginning to end. All services were explained, great employees and service Thank you. More

by pgdiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
September 20, 2023

Good experience bringing my vehicle for a diagnostic check. Appreciate the friendly and efficient service staff. More

by mtvista4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service Dept.
September 20, 2023

I went to the dealership to get my brakes changed because another shop told me I needed them done. Turns out my service rep I was good for a few thousand miles and didn’t take the opportunity to take advanta More

by devin819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
September 19, 2023

Good service, competent mechanics, friendly employees, nice car wash, appointments on my schedule, kept informed regarding my preventative maintenance schedule. More

by tcohoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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