Bill Jacobs MINI

Mitch Shefveland is a top notch service Manager at Bill Jacobs Mini. I’m from out of town and got a flat tire from a pot hole. Even though the service department was back logged with customers, Mitch made Jacobs Mini. I’m from out of town and got a flat tire from a pot hole. Even though the service department was back logged with customers, Mitch made sure to get my car serviced ASAP, so I could get back home. I recommend getting your car serviced at Bill Jacobs Mini. They care about you and your car! More

It seems the dealership goes over and above to make sure you’re very satisfied you’re very satisfied More

Great dealer and staff. Mitch always takes exceptional care of us and is like family. We will be a customer for life. Mitch always takes exceptional care of us and is like family. We will be a customer for life. More

Steven Erazo was amazing! He's such a great service advisor and always keeping me informed on car needs. He's such a great service advisor and always keeping me informed on car needs. More

I brought my mini to get serviced and had an exceptional visit with the help of Steven Erazo! visit with the help of Steven Erazo! More

Mitch is fabulous! He cares about his customers and does a great job every time. He cares about his customers and does a great job every time. More

Mitchell shefveland is just the best! Great communication and service. I’ve come here several times for services and it’s always been great. Great communication and service. I’ve come here several times for services and it’s always been great. More

Mitch Shefveland has been my service advisor and is a rockstar. He is personable, knowledgeable and I never feel pressure from him or feel like he is trying to make a sale. His warm presence builds a rel rockstar. He is personable, knowledgeable and I never feel pressure from him or feel like he is trying to make a sale. His warm presence builds a relationship of trust which is the most important to me. I highly recommend Mitch and Bill Jacobs! More

This is an exceptional place. All of the staff were friendly and helpful. What I thought was going to be a huge hassle since I had to come from quite a distance turned out better All of the staff were friendly and helpful. What I thought was going to be a huge hassle since I had to come from quite a distance turned out better than I expected! Mitch in service was so kind. He kept me updated while I was waiting and explained everything. If I ever need anything for my MINI I will definitely be back. Maybe even to buy a new one!! More

Recently I needed to get a big job done to my car. I was very relieved to have gotten the help I need from Mitch S. In service. He was very timely on his updates and was always sure to get me taken ca I was very relieved to have gotten the help I need from Mitch S. In service. He was very timely on his updates and was always sure to get me taken care of. I rested assured that my car was in great hands. I want to also thank the technician Will for being so awesome at what he does. He always works on my car and I’ve never been let down by these guys. Overall my experience at Bill Jacobs Mini Service is always great. For as long as I’ll own a Mini, I will always choose Bill Jacobs for my service destination. More