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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
571 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 571 reviews

July 25, 2024

Clean dealership ! Amazing advisor Steven Erazo. He helped me throughout the whole process of getting my car serviced More

by jianni
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
July 25, 2024

Steven Erazo is a great advisor he is so polite and was extremely helpful when I went in to get my car serviced More

by nablea
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
July 25, 2024

I actually don't mind going to get my car serviced. My advisor Steven Erazo is great More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
July 25, 2024

Went into Bill Jacobs Mini and had the pleasure to work with Steven Erazo. He was fantastic More

by david
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
July 25, 2024

My service advisor Steven Erazo is wonderful. He always keeps me up do date on what my car is getting done More

by marcus
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
July 25, 2024

Mitch Shefveland of Bill Jacobs Mini Naperville, IL is always helpful and kind. He throughly explains services needed and I trust his recommendations. Mitch always goes the extra mile for hos customers. T More

by Smittee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 25, 2024

I know I can always count on my advisor Steven Erazo to keep it real with me on what my car truly needs to get done More

by shane
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jul 26, 2024 -

Bill Jacobs MINI responded

Hi James, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 24, 2024

Went in to get my car serviced and I didnt have an appointment and had a great experience with the help of Steven Erazo More

by sam
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Sam, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
July 24, 2024

Nice dealership always clean and service is exceptional. My advisor Steven Erazo kept me up to date on my service More

by michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 24, 2024

Bill Jacobs Mini is an amazing dealership. Steven Erazo never makes me feel pressured in getting all the services done at once - he's great! More

by bryan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Bryan, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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