Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
608 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership
View Awards

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 608 reviews

September 11, 2024

I highly recommend the service department at Bill Jacobs Mini. My advisor Steven Erazo was amazing. More

by macy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
September 11, 2024

I had a great experience with the friendly staff and clean dealership. My advisor Steven Erazo was very helpful. More

by whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
September 11, 2024

Steven Erazo was so amazing. He did everything he could to help me out and provided excellent service. More

by demi
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
September 11, 2024

I needed to get my car serviced and was helped by Steven Erazo. He was so helpful. Great service More

by jenn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
September 11, 2024

I took my car into Bill Jacobs Mini to get my car serviced and the amazing Steven Erazo helped me out. More

by taylor
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
September 10, 2024

This was my first visit, although I’ve called a number of times before. I was impressed with the facility. Mitch was great to work with and I appreciated Mark going over things with me. Since I have an More

by Pamela S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Mark
Report | Print
August 30, 2024

I've had my Mini cooper for 4years and Mitch has been there with me through all my services, I have never experienced this high level of professionalism in any business I've come in contact with I know More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
August 27, 2024

I recently took delivery of a 2025 Mini Cooper S Hardtop. Aside from loving the car, which is fabulous, I am most impressed with my salesperson, Ali Daraiseh. He was topnotch and really great to work with. N More

by tpbernier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Daraiseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Bill Jacobs MINI responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 25, 2024

Mitch was so friendly. He provided thorough explanations of what should be done and what would be done with my vehicle. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Aug 31, 2024 -

Bill Jacobs MINI responded

Hi Julie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Bill Jacobs Mini is a nice place. Staff is amazing and the advisor Steven Erazo was extremely helpful More

by christina
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Christina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1
2
...
61