Bill Kay Buick GMC

I would have given 5 stars if I was solely rating the salesman and other associates; Mena, the Salesman, was very professional, not pushy/agressive and accommodating. The reason for only 2 stars is the a salesman and other associates; Mena, the Salesman, was very professional, not pushy/agressive and accommodating. The reason for only 2 stars is the add-on the dealership forces you to pay. Some dealerships, including Bill Kay, are adding on a GPS tracking device such as Lojak or S.W.A.T. This is a forced purchase on the customer of anywhere between several hundred to $1300 added on to your purchase price. This should be a choice for the customer to make, especially for someone buying a used vehicle for under $20k. A $1300 add-on is quite an increase and they spring it on you once you sit down to discuss financing. So after you spend time to test drive and discuss/agree on a price - then they spring the add-on. You can tell them you don't want the add-on but they'll tell you it's not optional and no way to take it off. So I suggest walking away from dealers like this. I had one other dealer try the same when I bought a car year and half ago. I almost left but they adjusted the price to make the sale - Bill Kay refused to do that. So although they are professional, respectful and not pushy and price of vehicle is fair; the management/owner forcing this large add-on then forces the customer to rate low. More

From the moment I walked in, Juana was warm, professional, and genuinely attentive. She took the time to understand exactly what I was looking for and made the entire process smooth and stress-f professional, and genuinely attentive. She took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. Her knowledge, patience, and no-pressure approach made me feel confident and comfortable every step of the way. I truly appreciate her honesty and care—she went above and beyond to make sure I left happy with the right car for me. Her team members were great too! Highly recommend working with her if you’re in the market for a new vehicle! More

The service was excellent. They were able to help me out every step of the way. They were able to help me out every step of the way. More

I had a great experience at this dealership! From the moment I walked in, the team was incredibly welcoming, friendly, and genuinely eager to help. They made the entire process of getting into m From the moment I walked in, the team was incredibly welcoming, friendly, and genuinely eager to help. They made the entire process of getting into my new vehicle smooth and stress-free. I never felt pressured—just supported every step of the way. Their professionalism and positive attitude really stood out. If you’re looking for a dealership that treats you right and truly wants to help, this is the place to go! Mena, Sassan, and Danny were great and helped so much! More

Anthony and daniel I had a good experience here at the car dealership. Bill Kay Buick, i've been here for over fifteen years and we'll continue coming back.Thank you danny and anthony. For the great expe car dealership. Bill Kay Buick, i've been here for over fifteen years and we'll continue coming back.Thank you danny and anthony. For the great experience More

It was very comfortable experience. Daniel the manager was very helpful and Jordi the sales person was very helpful also. I appreciated the transparency that I experienced in this trans Daniel the manager was very helpful and Jordi the sales person was very helpful also. I appreciated the transparency that I experienced in this transaction. I am very pleased with my Buick and appreciate Daniel suggested I test Drive it. More

Anthony Caruso was a phenomenal salesman. He helped me and my family find a vehicle of our dreams. As well as Danny the manager this is one of the best processes I have been in when buying a He helped me and my family find a vehicle of our dreams. As well as Danny the manager this is one of the best processes I have been in when buying a car. More

jordyn helped me get in and out very quick, and get me a payment I really liked. The finance manager SASSAN was also very helpful. I will continue to come back here for all of my vehicle needs in the future payment I really liked. The finance manager SASSAN was also very helpful. I will continue to come back here for all of my vehicle needs in the future! More

Went to the cashier to pay for my $700+ worth of service with my GMC rewards card. I was informed that unless I paid cash or used a debit card, I would be charged an additional 3% service fee. Spent thousan with my GMC rewards card. I was informed that unless I paid cash or used a debit card, I would be charged an additional 3% service fee. Spent thousands on service at Bill Kay since I bought my truck. Called 3 other GMC dealerships in the area and none of the 3 add a fee for using a credit card. Enjoy the 3% Bill, you’ll never see another dime of my money. More

Sal was very nice & made sure he listened to what kind of car we were looking for & what we could afford. car we were looking for & what we could afford. More