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Bill Kay Buick GMC

Downers Grove, IL

4.6
1,522 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,522 reviews

March 18, 2020

Encore GX Had a Encore (GX) with everything I wanted and more. Worked out a good deal since the car had more features than I was willing to pay for. More

by jakubacki58
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
Mar 20, 2020 -

Bill Kay Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bill Kay Buick GMC Team

March 16, 2020

Great place to purchase a vehicle. Friendly and knowledgeable sales team. If you are looking to purchase a vehicle, stop in and talk to these folks! More

by screaminse
Recommend Dealer
Yes
Employees Worked With
Jack Fan, Tyler Eubanks, Terry Bryan
Mar 17, 2020 -

Bill Kay Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 16, 2020

Brought my car in for a few service items and it took the entire day to fix it all. Unfortunately, they closed at 6, and I had to get my car the next day, and I still have to bring it back to get one more i More

by bzgirl
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 20, 2020 -

Bill Kay Buick GMC responded

I'm sorry to hear that your last service appointment took longer than expected. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Bill Kay Buick GMC Team

March 12, 2020

There’s an old saying show me what you’re looking for I came in looking for part of the truck and part of a car and That was the Denali I must have pull of the salesman‘s hair out because I must look at a More

by DUMAS.R
Recommend Dealer
Yes
Employees Worked With
Geleco Marchbanks
Mar 17, 2020 -

Bill Kay Buick GMC responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 11, 2020

Great Service! five stars! Buying a car is a big deal! Huge points go to Roger who was able to help me out in purchasing my 1st car from a dealership. The experience was great, More

by K. Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
Mar 12, 2020 -

Bill Kay Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 11, 2020

Great Service Always a great experience. Very helpful service department team. Brian Wilson is attentive to detail and follows through on everything as promised. More

by markmelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Mar 12, 2020 -

Bill Kay Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Brian and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 11, 2020

Great Service! There was a very nice older gentleman who was very knowledgeable and patient with my 20 questions! I was able to test drive the car I wanted and did More

by aparchomenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
Mar 12, 2020 -

Bill Kay Buick GMC responded

Thank you for the excellent review! It is great to know that Roger was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 10, 2020

Amazing service. Employees well educated on the vehicles. Everyone was so friendly and very helpful. The experience was great. I look forward to future service. More

by boobabe
Recommend Dealer
Yes
Employees Worked With
Jack Fan, Tyler Eubanks, Sevil Begolli
Mar 10, 2020 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 09, 2020

Got me in as soon as I got there (I had an appointment), and finished everything in a timely fashion. I was allowed to use a 15% off coupon as well. More

by RG40
Recommend Dealer
Yes
Employees Worked With
Don’t remember Service resource name
Mar 10, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

March 09, 2020

Service was great! Your ladies room was disgusting. You really need to do something about that. I will consider going elsewhere for service because of it! More

by kimberleersmith
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 10, 2020 -

Bill Kay Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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