Bill Kay Buick GMC

I am a return Buick Encore customer. My salesperson, Herb is efficient and knowledgeable. The finance office was also efficient and answered all my questions. Herb is efficient and knowledgeable. The finance office was also efficient and answered all my questions. More

Excellent Service from Bill Kay I am very pleased with the service that Roger Nicklaus and Sevil Begolli. They helped me and provided the best service possible to please me until the I am very pleased with the service that Roger Nicklaus and Sevil Begolli. They helped me and provided the best service possible to please me until the sales was complete. Roger followed up with me all along until the sale. Sevil went above and beyond and reached out to other dealers to get me the color of my choice. Thank you Roger and Sevil. Thanks, v More

Roger was fast and efficient at answering my questions and drawing up the paperwork. I told him I need to be out the door by a certain time and he made that happen. The experience was great! and drawing up the paperwork. I told him I need to be out the door by a certain time and he made that happen. The experience was great! More

Roger was great. Really helped us sort through the best vehicle for our needs. Even down to the color, storage space and pairing our phones vehicle for our needs. Even down to the color, storage space and pairing our phones More

Aa recall repair went bad. I had to bring car back three times. They gave me a loaner the last day. They were worried that I needed to fill up gas after they drove my car 35 miles to test but never fille times. They gave me a loaner the last day. They were worried that I needed to fill up gas after they drove my car 35 miles to test but never filled up my car. Acted like they did me a favor to provide loaner. Frustrating More

Nathan was amazing to work with he kept me informed of everything that was going on he did a Great job I’ll be back everything that was going on he did a Great job I’ll be back More

Sevil was great in helping me find the exact car I was looking for. Mike L. Was great in getting the process completed fast and accurate. looking for. Mike L. Was great in getting the process completed fast and accurate. More

Terrible experience. Brought car in for a recall item for unexpected pull to one side. After receiving car back, found 3 new warnings stabilitrack, front impact disable and reduced steering. Brought car for unexpected pull to one side. After receiving car back, found 3 new warnings stabilitrack, front impact disable and reduced steering. Brought car back they said it was fixed. I was 5 minutes away and all warning came right back. Now have to bring back again for same warnings. The service tech said the internet may have gone out the first time for recall may have been the reason. No reason provide for the new warnings. More to follow. More

Raul was helpful and very easy to work with. Very clean and people/staff were not pushing to sell. The Bill Kay team worked to get the price that I wanted and all came out great. Love the vehic Very clean and people/staff were not pushing to sell. The Bill Kay team worked to get the price that I wanted and all came out great. Love the vehicle. More

Dealer took my car in today and discovered they didn’t have the parts needed to do the job so now I have to come back tomorrow to get the job done. have the parts needed to do the job so now I have to come back tomorrow to get the job done. More